Avaya Aura Contact Center Multimedia Implementation Exam
Last Update 5 days ago
Total Questions : 60
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Which statement about the web-based Contact Center Multimedia (CCMM) Multimedia Administration client is true?
Which Orchestration Designer Call Processing commands may be used in an application designed for Outbound contact routing?
You have installed the Avaya Aura® Contact Centersoftware and you are now preparing to test the software connections. What are two functions of the Reference Client? (Choose two.)
A Contact Center Supervisor is creating an outbound campaign. Where is the outbound campaign loaded?
Where is the administration of outbound campaigns and management of dialing listsperformed?
You have installed an Avaya Aura® Contact Center (AACC) system with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). Which componentis responsible for pushing the non-voice contacts to Avaya Aura® Agent Desktop?
When verifying the Communication Control Toolkit (CCT) server was added during installation to the configuration page of the Contact Center Manager Administration (CCMA), which server is associated with the CCT server?
A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outboundcampaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?
When performing an immediate backup in the Contact Center Database Maintenance utility, which application is the only one that is not selected bydefault?
TESTED 27 Nov 2024
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