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3313 Dumps - Avaya Aura® Contact Center Maintenance and Troubleshooting Exam Practice Exam Questions

Avaya 3313 - ACSS-3300 Practice Exam

  • Certification Provider:Avaya
  • Exam Code:3313
  • Exam Name:Avaya Aura® Contact Center Maintenance and Troubleshooting Exam Exam
  • Total Questions:63 Questions and Answers
  • Updated on:Nov 22, 2024
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3313 Question and Answers

Question # 1

On the Avaya Aura® Contact Center (AACC) server, under Apps > Certificate Manager > Security Configuration, the web Services Security Level is currently set to Security On.

Which three applications will utilize HTTPS-secured connections for inbound and outbound network communication? (Choose three.)

Options:

A.  

Agent Desktop

B.  

Database Webadmin

C.  

Outbound Campaign Management Tool

D.  

Contact Center Multimedia (CCMM) Administration

Discussion 0
Question # 2

Avaya Aura® Contact Center supports implementing Secure Real-Time Transport Protocol (SRTP) for voice contacts within the Contact Center. SRTP is an extension to the Real-Time Transport Protocol (RTP) to support secure real-time communications. The primary use of SRTP is to encrypt and authenticate voice over IP on the network.

Before implementing SRTP in Contact Center, you must have TLS on which three links? (Choose three.)

Options:

A.  

Agent telephones to Communication Manager (CM)

B.  

Communication Manager (CM) to Contact Center

C.  

Session Manager (ASM) to Contact Center

D.  

Contact Center to Avaya Aura® Media Server (AAMS)

Discussion 0
Question # 3

When troubleshooting Avaya Aura Contact Center (AACC) system faults, you can use the SGM Management Client to view the status of the connection to which two components? (Choose two.)

Options:

A.  

Application Enablement services (CTI proxy)

B.  

Session Manager (Voice inbound proxy)

C.  

Communication Manager (voice inbound proxy)

D.  

APS server (Presence proxy)

Discussion 0

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