Genesys Cloud CX: Scripting Certification
Last Update 4 days ago
Total Questions : 60
Genesys Cloud CX: Scripting Certification is stable now with all latest exam questions are added 4 days ago. Incorporating GCX-SCR practice exam questions into your study plan is more than just a preparation strategy.
GCX-SCR exam questions often include scenarios and problem-solving exercises that mirror real-world challenges. Working through GCX-SCR dumps allows you to practice pacing yourself, ensuring that you can complete all Genesys Cloud CX: Scripting Certification practice test within the allotted time frame.
Which of the following statements about templates in scripting are true? (Choose two.)
Which of the following attributes ensure that the interactions are routed to the most qualified agent? (Choose two.)
Using the _____ action in scripts, you can temporarily stop recording the interaction.
You are an outbound admin and required to configure a script to allow agents to create a contact in the contact list. Select the correct sequence.
1) Associate a contact list with the script.
2) Create a Script.
3) Invoke the "Outbound Create Contact" action with appropriate variables.
4) Enable Outbound features.
Aaron is an agent who is interacting with a customer, and the call is being recorded. The customer is about to share payment information. Select the appropriate statement(s) that apply to this scenario. (Choose two.)
Using the variables named ‘value’ and ‘currency’, you must create a syntax to display 10$. Choose the correct option. Variables: value = 10, currency =$.
TESTED 23 Nov 2024
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