Service Cloud Administration (WI24)
Last Update 2 days ago
Total Questions : 355
Service Cloud Administration (WI24) is stable now with all latest exam questions are added 2 days ago. Incorporating ADM-261 practice exam questions into your study plan is more than just a preparation strategy.
ADM-261 exam questions often include scenarios and problem-solving exercises that mirror real-world challenges. Working through ADM-261 dumps allows you to practice pacing yourself, ensuring that you can complete all Service Cloud Administration (WI24) practice test within the allotted time frame.
Universal Containers requires that users have the ability to view specific cases, as determined by the product type field on the case. An email should be sent to the users when a case to which they have access is created or closed. What should a consultant recommend to meet these requirements? (Choose 2)
Universal Containers (UC) wants customers to be notified by email when their issue is resolved. The notification should contain a reference link in the form of their case number. The customer should be able to click the link and be redirected to the resolved case in UC's Community. Which three features must be configured to accomplish this? Choose 3 answers
Which two capabilities of Lightning Knowledge ensure accurate content in Articles? Choose 2 answers
What are three considerations when adding a report chart to a Console Component? Choose 3 answers
A company frequently has issues with customers that need complex, hands-on technical support with high-priority issues in difficult-to-visit locales.
What should be recommended for reliable, real-time support to customers with these restrictions?
UC's support team requires its customers to submit their support inquiriesvia free form email (Outlook, Gmail, Yahoo, etc.). Additional requirements are listed below:
Support attachments up to 20MB per inquiry
Over 10,000 inquiries per day
Which solution should a consultant recommend to meet these requirements?
Universal Containers has activated Email-to-Case functionality to allow customers to correspond with support agents via email. Which options areavailable with Email-to-Case? (Choose 2)
Universal Containers has tested skills-based routing in a sandbox and is ready to deploy to production.
Which two deploysolutions should a consultant to ensure skills-based routing is operational in Production?
Which statements are true regarding a prebuilt Salesforce computer telephony integration (CTI) adapter for different telephony systems? (Choose 2)
Support agents need to verify that customers are eligible to receive customer support before they can update the
Which two objects are used to verify that a customer is entitled to receive support? Choose 2 answers
TESTED 26 Jun 2024
Hi this is Romona Kearns from Holland and I would like to tell you that I passed my exam with the use of exams4sure dumps. I got same questions in my exam that I prepared from your test engine software. I will recommend your site to all my friends for sure.
Our all material is important and it will be handy for you. If you have short time for exam so, we are sure with the use of it you will pass it easily with good marks. If you will not pass so, you could feel free to claim your refund. We will give 100% money back guarantee if our customers will not satisfy with our products.