Just In: Avaya Engagement Solutions Integration
Fall is the season when learning resumes. So naturally, this is the season when certification exam providers update their offerings, release new exams and upgrade their certification programs. This fall, Avaya is no exception.
Avaya provides multi-channel business communication solutions for customer and team engagement. Avaya currently services more than 95% of the Fortune 500 organizations at over 1 million customer locations worldwide, so apparently its certification program is worth some attention.
This fall, Avaya updates its services credentials, ACIS and ACSS, to make them more relevant to today’s business landscape. Both of these credentials have been updated to reflect the new Avaya curriculum.
Avaya Engagement Solutions Integration and Support curriculum offers enable Avaya Associates and Business Partners to integrate, maintain and troubleshoot multi-product architectures. Avaya Customers are further enabled to fully engage Avaya Solution capabilities and features. Curriculum content builds upon real-life Customer Use Cases and is co-authored by Avaya Professional Services, Avaya Global Support Services and Avaya Learning. Individuals who complete the curriculum benefit by getting to the heart of Integration and Support topics more quickly and understand the interaction within the multi -architecture. While more information about Avaya courses, including detailed blueprints is still in the works, here’s the schedule you need to know about:
Additional details of the Avaya Professional Credential Program transition plan will be released in several phases between now and through calendar year 2016. Each phase of the newly released Solution Based Certification – changes, impacts, opportunities and requirements – will be clearly communicated through standard Avaya channels, emails, and newsletters. So, as they say, stay tuned for updates!
What’s in each of these packages?
Each ACIS curriculum for solution integration begins with fundamental knowledge about the products within the solution and their administration. It is then followed by the integration of core products and architectures. The addition of more products completes the advanced architectures. Each ACSS curriculum for troubleshooting and maintenance begins with learning about the G8 methodology (industry standard Eight Disciplines of Problem Solving) as it applies to the solution. This is followed by the identification of problems within the core architectures, up to identifying multiple problems in advanced architectures. Curriculum offerings are module based and release first with Instructor Led Training Offers, followed by Virtual Campus Offerings. Using an optional blended learning approach: Web-based training, Virtual classroom, Instructor Led classes, and Boot Camps are also included. The curriculum culminates with a Solution based proctored certification exam at the end. In addition to the proctored exam, Online Tests aligned with individual courseware are also required to earn the solution certification.
So yes, you need to start your exam preparation by signing up for Avaya courses – which is a pretty educational and useful deal. And once you’re getting closer to your exam, be sure to check out ExamCollection for latest Avaya exam dumps.
Interesting posts
The Growing Demand for IT Certifications in the Fintech Industry
The fintech industry is experiencing an unprecedented boom, driven by the relentless pace of technological innovation and the increasing integration of financial services with digital platforms. As the lines between finance and technology blur, the need for highly skilled professionals who can navigate both worlds is greater than ever. One of the most effective ways… Read More »
CompTIA Security+ vs. CEH: Entry-Level Cybersecurity Certifications Compared
In today’s digital world, cybersecurity is no longer just a technical concern; it’s a critical business priority. With cyber threats evolving rapidly, organizations of all sizes are seeking skilled professionals to protect their digital assets. For those looking to break into the cybersecurity field, earning a certification is a great way to validate your skills… Read More »
The Evolving Role of ITIL: What’s New in ITIL 4 Managing Professional Transition Exam?
If you’ve been in the IT service management (ITSM) world for a while, you’ve probably heard of ITIL – the framework that’s been guiding IT professionals in delivering high-quality services for decades. The Information Technology Infrastructure Library (ITIL) has evolved significantly over the years, and its latest iteration, ITIL 4, marks a substantial shift in… Read More »
SASE and Zero Trust: How New Security Architectures are Shaping Cisco’s CyberOps Certification
As cybersecurity threats become increasingly sophisticated and pervasive, traditional security models are proving inadequate for today’s complex digital environments. To address these challenges, modern security frameworks such as SASE (Secure Access Service Edge) and Zero Trust are revolutionizing how organizations protect their networks and data. Recognizing the shift towards these advanced security architectures, Cisco has… Read More »
CompTIA’s CASP+ (CAS-004) Gets Tougher: What’s New in Advanced Security Practitioner Certification?
The cybersecurity landscape is constantly evolving, and with it, the certifications that validate the expertise of security professionals must adapt to address new challenges and technologies. CompTIA’s CASP+ (CompTIA Advanced Security Practitioner) certification has long been a hallmark of advanced knowledge in cybersecurity, distinguishing those who are capable of designing, implementing, and managing enterprise-level security… Read More »
Azure DevOps Engineer Expert Certification: What’s Changed in the New AZ-400 Exam Blueprint?
The cloud landscape is evolving at a breakneck pace, and with it, the certifications that validate an IT professional’s skills. One such certification is the Microsoft Certified: DevOps Engineer Expert, which is validated through the AZ-400 exam. This exam has undergone significant changes to reflect the latest trends, tools, and methodologies in the DevOps world.… Read More »