CQE Practice Exam Questions and Answers

What are the major disadvantages of having an improvement team that is too large?

Ⅰ. Difficulty in having constructive input from the entire group.

Ⅱ. Difficulty in arriving at consensus.

Ⅲ. Difficulty in finding large meeting facilities.

Ⅳ. Difficulty, on the part of the recorder, in keeping up with more paperwork.

Which of the following tools can provide a ranking of things to be done?

For TQM success, what structure sequence should be followed?

Ⅰ. Develop a quality policy.

Ⅱ. Establish a quality council.

Ⅲ. Establish strategic quality goals.

Ⅳ. Train for internal audits.

A quality control program is considered to be

Which of the following quality gurus was very critical of merit-pay and individual bonuses?

He discouraged management by objectives and the ranking of employees by performance.

If a distribution is skewed to the right

When asked to make recommendations on how to correct any deficiencies noted in the exit report, the auditor(s) should

Benchmarking might be defined as any of the following EXCEPT:

As a commonly used problem solving technique, which of the following would be the BEST application of a Pareto chart?

Ⅰ. To determine when to make proactive adjustments to a process.

Ⅱ. To differentiate between major and minor problem areas.

Ⅲ. To gather data and to design experimental controlled changes.

Ⅳ. To evaluate the results of other problem solving techniques upon the product or service.

What is the highest form of partnering with employees?