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Good News !!! GCX-ARC Genesys Cloud CX: Architect Certification is now Stable and With Pass Result

GCX-ARC Practice Exam Questions and Answers

Genesys Cloud CX: Architect Certification

Last Update 21 hours ago
Total Questions : 60

Genesys Cloud CX: Architect Certification is stable now with all latest exam questions are added 21 hours ago. Incorporating GCX-ARC practice exam questions into your study plan is more than just a preparation strategy.

GCX-ARC exam questions often include scenarios and problem-solving exercises that mirror real-world challenges. Working through GCX-ARC dumps allows you to practice pacing yourself, ensuring that you can complete all Genesys Cloud CX: Architect Certification practice test within the allotted time frame.

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Question # 1

Which variable’s value indicates whether the flow is running in debug mode?

Options:

A.  

Flow.IsTest

B.  

Flow.IsDebug

C.  

Flow.Version

Discussion 0
Question # 2

Which of the following are valid response actions under Call Analysis Responses for Outbound Dialing? (Choose three.)

Options:

A.  

Transfer

B.  

Transfer to ACD Flow

C.  

Transfer to Outbound Flow

D.  

Transfer to Flow

E.  

Hangup

F.  

Transfer to Secure Flow

Discussion 0
Question # 3

The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)

Options:

A.  

The maximum capacity that an agent may handle simultaneously for each supported media type

B.  

The after call work time for each media type

C.  

The length of time that an agent may spend on each media type

D.  

The number of different media types that an agent may handle simultaneously

E.  

The media types that can interrupt current interactions that an agent is handling

Discussion 0
Question # 4

If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.

Options:

A.  

True

B.  

False

Discussion 0
Question # 5

Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named “Welcome” that adds the audio within the .wav file under the English (United States) (en-us) language.

Options:

A.  

prompt user Welcome/en-us

B.  

prompt_user_Welcome/en-us

C.  

prompt user Welcome_en-us

D.  

prompt_user_Welcome_en-us

Discussion 0
Question # 6

What is the maximum prompt file size you can upload?

Options:

A.  

10 MB

B.  

20 MB

C.  

25 MB

D.  

50 MB

Discussion 0
Question # 7

To route an incoming call based on the current time, _____ is the best method.

Options:

A.  

Inbound call flow

B.  

Scheduling

C.  

Call route

D.  

Callable time sets

Discussion 0
Question # 8

To create, configure, and publish __________ call flow(s), an admin must have at least one contactlist and one wrap-up code configured.

Options:

A.  

Secure

B.  

Inbound

C.  

In-Queue

D.  

Outbound

Discussion 0
Question # 9

Select the types of scheduling available in Genesys Cloud. (Choose two.)

Options:

A.  

Manual Scheduling

B.  

Load based Scheduling

C.  

Automated Scheduling

D.  

All of the above

Discussion 0
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