Recent content by BBCMember

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    IE8 is shutting down after a fresh install

    OK. Here's the deal. IE was shutting down on this system pretty often, but there were also a bunch of trojans on it. So I formatted the c drive, reinstalled xp pro, office pro, avira, ad-aware, spybot, and, spywareblaster. I left the D partition alone, where the user's docs are located...
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    Can u fix a computer that is getting a blue screen periodically w/o knowing the code?

    OK. Thanks. Will try that. The HDD passed the short test. It's a WD. Have you ever had a HDD pass the short test but fail the long test? He also said to me that about 6 weeks ago, his automatic windows update only showed 1 update. And since then, it has only been one update that...
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    Can u fix a computer that is getting a blue screen periodically w/o knowing the code?

    Thanks for the tips. I'll check them out. Here is the latest. The blue screen happened again, so he was able to get the error code: Stop error: 0x000000C5 (0x00000004, 0x00000002, 0x00000001, 0x805yb917) It was very slow, so I did some cleaning of spyware. Ad-aware found 83 cookies...
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    Can u fix a computer that is getting a blue screen periodically w/o knowing the code?

    A client of mine has gotten a blue screen two times in the past month (Dell desktop). He said with no warning, the screen goes black, and then comes up with the blue screen. He noticed that it said "ready to dump memory," but he didn't get the rest of what it said. He panicked and shut off the...
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    Problem with Avira AntiVir Rescue CD - Get "Finished Scanning" message immediately

    I just downloaded the file to create the Avira AntiVir Rescue CD from Avira's website and made a rescue CD with it. I then booted up from that CD and ran a scan. Immediately after running the scan it said, "Finished Scanning" and had no log file. I tried both the "Scan all files" and "Smart...
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    Problems with audio and video on a Dell Inspiron 7500 laptop

    Yes, I did. Thanks. It has Flash 10.
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    Problems with TR/Crypt.XPACK.Gen; quarantined it but now Run DLL errors

    OK. Thanks. Did not run the online scan in safe mode. I used AntiVir (both by quarantining everything that came up and via the Rescue CD), SDFix, and MalwareBytes and it fixed everything. Thanks.
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    Problems with audio and video on a Dell Inspiron 7500 laptop

    Thanks. I installed the video drivers from Dell, but that did not help. Someone said that Flash video is CPU intensive and to try other browsers. I was using Firefox, I believe, but will try Opera and Chrome. Will also try installing the audio drivers from Dell.
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    Problems with audio and video on a Dell Inspiron 7500 laptop

    This system is quite old. So I am just refurbishing it and selling it at cost to someone who needs it. Here are the specs: Win2k Pro SP4 Dell Inspiron 7500 512MB RAM (maxed out; 2 X 256) 433Mhz CPU DirectX 7.0 (4.07.00.0700) [Not sure if this video card is compatible with 9.0c] Video...
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    Problems with TR/Crypt.XPACK.Gen; quarantined it but now Run DLL errors

    This system had the TR/Crypt.XPACK.Gen Trojan on it. AntiVir kept on popping up with the threat constantly. I kept on hitting "Quarantine." Finally Antivir stopped coming up with it, but then I started getting a Run DLL error. It was asking for "dwdki32.dll". It says that it could not find the...
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    Popped in additional RAM chip; Now getting error

    Well, I just found the problem. The RAM that I put in there from the old system is shot. When I ran MemTest86+, INSTANTLY there were tons of errors. And when I say tons, I mean it. It's been running for about 2.5 min so far, and it's already at 410,000 errors, and counting very rapidly. I...
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    Popped in additional RAM chip; Now getting error

    I decided to add more RAM to it, as you were right. It can't even survive on 192MB with what is out today. So, I took a 256MB module from an IMB laptop (an older one) and popped it in and this is what I got: "The amount of system memory has been changed, or the suspend-to-disk file is...
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    Is this a RAM issue, video card, video drivers...?

    I'll check them. Thanks.
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    Is this a RAM issue, video card, video drivers...?

    It's a Dell Dimension 2400, and it's behaving very oddly. I reformatted the hard drive, installed XP Pro from a Dell CD that did not come with that computer (he didn't have his CD on him, so I borrowed it from his colleague since he was losing money with no computer; I assume it's just the OS...
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    Did my laptop just die?

    Thanks . I actually figured out what happened. I have an Antec AC Adapter that's adjustable in voltage. I guess that last time I pulled it out of my laptop bag, the lever that controls the voltage went from 15v to 24v. So, it was giving my laptop too much power. Good thing it didn't fry it...
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