I am assuming that even after we get the $20 SATA card, we can STILL get our motherboards exchanged.
That would be really bad if TigerDirect is assuming that the $20 card is a permanent fix and we then give up our rights to a replacement motherboard.
Of course it's not their fault, but if Intel is truly paying the bill for all these exchanges, then TigerDirect could at least have a policy in front of all their CSR's that the 30 day return policy will be extended until the new boards are available. How hard is that? How much more would that...
Why isn't Gigabyte handling the returns/exchanges directly like ASUS?
The problem I am having is that the people at TigerDirect.com are not very knowledgeable or helpful.
I have called twice. The last time, the CSR told me my only option is to return the Gigabyte motherboard for a refund...
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