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Microsoft MB-220
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Microsoft MB-220 Questions and Answers
You need to create a Global Customer Survey to capture the responses from your customers.
You need to make sure that Contoso’s focused customers have the option to choose their preferred language while responding. You also need to automate customer journey actions based on the Customer Survey Response data.
Which five actions should you perform in sequence to achieve your goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You have created a customer journey that does the following:
Sends an email regarding a country/region-specific promotional offer.
Creates a phone call activity and sends a text message to the contact.
Which set of actions should you take to activate your customer journey?
You create a customer survey. Contoso wants to make sure that the survey is accessible to their sales team.
You use the survey as part of a customer journey, where you have written conditional logic to create leads based on the survey responses from each contact. These leads will be processed by Contoso’s Sales team.
The sales team wants to send out surveys whenever they qualify a Lead. Contoso does not want the sales team to have access to the Dynamics 365 Customer Voice app.
What should you do to achieve this goal?
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With the complete collection of MB-220 practice test, Exams4sure has assembled to take you through Dynamics 365 for Marketing Functional Consultant Associate test questions for your Microsoft exam preparation. In this MB-220 exam dumps study guide we have compiled real Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant exam questions with their answers so that you can prepare and pass Dynamics 365 for Marketing Functional Consultant Associate exam in your first attempt.
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Exam MB-220 is a certification exam for the Microsoft Dynamics 365 Customer Insights - Journeys Functional Consultant.
The certification for Exam MB-220 will retire on November 30, 2024, at 11:59 PM Central Standard Time.
Responsibilities include engaging with and converting leads, orchestrating marketing experiences, personalizing marketing messaging, and delivering marketing insights.
Key tasks include configuring the core marketing application, lead nurturing with personalized experiences, maintaining compliance and consent policies, and using analytics.
Candidates should have knowledge of marketing principles and understand the role of Dynamics 365 Customer Insights - Journeys in relation to the Dynamics 365 suite of applications.
Candidates should understand interoperability with Dynamics 365 Customer Insights - Data, Microsoft Power Platform, Dynamics 365 Customer Voice, Dynamics 365 Sales, and Microsoft Teams.
Candidates should understand industry terminology, processes, and best practices.
The English language version of the exam was updated on March 20, 2024.
The passing score for Exam MB-220 is 700.
The cost is $165 USD, but this may vary based on the country or region where the exam is proctored.
This area covers 1-5% of the exam.
There are 5 modules in this Learning Path.
TESTED 23 Nov 2024
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