PL-600 Practice Exam Questions and Answers

A company has a call center that manages customer-related issues.

The company has the following customer experience improvement requirements:

• Simulate a human conversation with a customer by providing a chat interface.

• Ensure the initial conversation is passed to a live agent upon escalation.

You need to recommend a solution for each requirement.

Which solutions should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company plans to deploy multiple Microsoft Dataverse environments. You are supporting the go-live process.

The company reports the following access issues:

• Users can access account records but cannot read a column m the table.

• A licensed user receives an insufficient permission error when opening leads.

• A licensed user does not appear in the list of users available for security assignment.

You need to resolve the issues.

What should you do? To answer, select the appropriate options in the answer area

NOTE: Each correct selection is worth one point.

You are designing a new Microsoft Power Platform solution for a wedding organizer company.

The company uses a third-party application and plans to migrate the data into Microsoft Dataverse for the new solution. The third-party application has an API that can be connected to programmatically for data migration purposes.

You need to migrate the unique IDs belonging to the records from the third-party application.

Which two Microsoft Dataverse column types should you use to store this information?

Each correct answer presents a complete solution.

You are designing a model-driven app that allows a company to manage sales opportunities.

The company has a complex security model that includes the following requirements:

• The vice president of sales must be able to see opportunities for sales managers and sales representatives.
• Sales managers must be able to see opportunities for all sales representatives.
• Sales representatives must only see opportunities that they own.

You need to recommend security tools for controlling user access.

Which two tools should you recommend? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company plans to automate the expense approval process.

Users currently enter data into an on-premises SQL Server database.

You need to allow users to submit expenses from mobile devices.

Solution: Create a canvas app for expense data entry. Install the Power Automate app in Microsoft Teams. Create a cloud flow for approval to add data to the SQL Server database.

Does the solution meet the goal?

You need to provide the IT specialists with design diagrams.

What should you provide?

You need to recommend the appropriate components to meet the inspection requirements.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You need to recommend a solution to meet user interface requirements.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You need to recommend components to meet the re-inspection requirements.

Which components should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You need to recommend a solution to collect the information required to meet reporting requirements.

What should you recommend?