Question Keyboard keeps connecting & disconnecting

D

dan99t

Member

Nov 29, 2011

108

4

81

• Sep 17, 2024

• #1

Hi,
I have an old Dell workstation T-7500.
I am using " Kensington Pro Fit Wired Comfort Keyboard " which is about one year old plugged into a USB 2.0 port.
Lately it keeps on connecting & disconnecting.
I changed the ports but no relief.
Everything else like mouse & USB sticks work fine.
CMOS battery is one year old.
Boot SSD with Win-7 works fine.
Installed New 6 TB & 10 TB Toshiba Enterprise HDDs about a month ago are working fine.

So what is causing this & solution please.

Thank You.

 

Shmee

Memory & Storage, Graphics Cards Mod Elite Member

Super Moderator

Sep 13, 2008

7,817

2,783

146

• Sep 17, 2024

• #2

If all others USB device work fine, and you tried different ports with same results, that sounds like a keyboard issue. Have you tried a different USB keyboard?

 

Seba

Golden Member

Sep 17, 2000

1,564

223

106

• Sep 17, 2024

• #3

Yeah, testing with another (known good) USB keyboard or testing that keyboard on another PC is the basic step before posting such a thread.

Most likely the keyboard's USB plug or the USB cable is damaged.

 

D

dan99t

Member

Nov 29, 2011

108

4

81

• Sep 17, 2024

• #4

Seba said:

Yeah, testing with another (known good) USB keyboard or testing that keyboard on another PC is the basic step before posting such a thread.

Click to expand...

I have a PS2 Keyboard so will give that a try.

 

D

dan99t

Member

Nov 29, 2011

108

4

81

• Sep 17, 2024

• #5

Shmee said:

If all others USB device work fine, and you tried different ports with same results, that sounds like a keyboard issue. Have you tried a different USB keyboard?

Click to expand...

As I said I have a PS2 Keyboard so will give that a try.

 

D

dan99t

Member

Nov 29, 2011

108

4

81

• Sep 20, 2024

• #6

You guys are correct. It is the keyboard.
I tried to pull & push the wire going into keyboard & it makes that connect & disconnect noise.
I looked on the back of the keyboard to see if I can open it to fix it & the number of screws is mind boggling so I have ordered 2 new keyboards to be on safe side which will take time but until then I think I will be able to put up with this one.

So Thanks to everyone.

 

Reactions: Shmee