Intel processors crashing Unreal engine games (and others)

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DrMrLordX

Lifer
Apr 27, 2000
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Quoting the article:

Intel is still not publicly providing the batch numbers or serial number ranges of Raptor Lake chips that suffered from oxidization during manufacturing — it claims it fixed that issue long ago — and it does not have an update on a tool to let you easily test your chip to see if it’s aged prematurely. Intel is also still not providing an estimate of how many chips are likely to be irreversibly impacted, or how lenient it will be with warranty support.

. . . yeah, that's awesome.
 

lakedude

Platinum Member
Mar 14, 2009
2,705
497
126
NV and their awesome melting 12VHPWR connectors were bad enough, but this debacle has been much worse.
Disagree, melting connectors are a safety issue. Your house could burn down.

What is gonna happen when an Intel CPU quits working? They (eventually) give you a newer better one?
 
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DAPUNISHER

Super Moderator CPU Forum Mod and Elite Member
Super Moderator
Aug 22, 2001
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What is gonna happen when an Intel CPU quits working? They (eventually) give you a newer better one?
What is this whitewashing bs? Reddit, forums, and youtube are filled with raptor owners horrible experiences with Intel RMA service, including rejections. That is, once they knew the CPU was broken and the source of their problems. Before that it was months and months of crickets chirping while Intel let game devs and gpu vendors take the heat for games crashing. Throwing the board makers under the bus. Selling CPUs in 2024 they knew had via oxidation in 2022.

LOL no at owners get back a newer better CPU. So many have had to RMA 2,3, or more times. Perhaps this latest update ends processor progeria, only time will tell if that's the case. Meanwhile, it's at best a hassle jumping through hoops to get a CPU replaced. Or if offered a refund because they are fresh out of those "newer better CPUs", (what's newer and better if you RMA a 14900K?) deciding where to go from there. Get stuck selling the board? Reward Intel for being anti consumer and screwing you over by buying another? Change platforms as many are doing?

But hey, it won't burn the house down so it's all good right?
 

poke01

Platinum Member
Mar 8, 2022
2,581
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Disagree, melting connectors are a safety issue. Your house could burn down.
Yes this is also bad, but it was contained to mostly RTX 4090 users. I have 4070 Super with this connecter its fine and I made sure it clicked. This was only an issue on the RTX 4090 and some RTX 4080 cards. The 4070 Ti and below cards don't pull enough power to melt the cable otherwise this would been an even bigger issue as most Ada owners with the 12VHPWR connectors are 4070 Super owners.
 

DrMrLordX

Lifer
Apr 27, 2000
22,184
11,890
136
Disagree, melting connectors are a safety issue. Your house could burn down.

What is gonna happen when an Intel CPU quits working? They (eventually) give you a newer better one?

I'll concede that the 12VHPWR connector did represent a safety problem, albeit a rare one. Most (if not all) documented cases of connector meltdown resulted in some damaged hardware and nothing else. That being said, the Raptor Lake voltage problem affected a lot more people.
 
Jul 27, 2020
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What is gonna happen when an Intel CPU quits working? They (eventually) give you a newer better one?
Kinda true but the supposedly newer chip could've the same issue. And all the lost time troubleshooting which would translate into real money if you are a busy professional. The Intel debacle is arguably worse due to the sheer number of users impacted, some of whom even ran their CPUs at pedestrian speeds to avoid crashes. We have at least two users on this very forum (Hulk and Kocicak) who actually "discovered" the issue on their own but no one paid attention because who could really fathom that Intel's incompetence could reach such new heights?
 

H433x0n

Golden Member
Mar 15, 2023
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View attachment 108758

LMAO at "THE fix" happens right before launching the new CPUs.
I don’t get what you’re getting at? What’s the cynical motive?

Just bringing this up again after it’s left the news cycle is bad. The tech press moved on and the new microcode has more or less quieted the loudest criticisms. From a Machiavellian standpoint, your best move is to say absolutely nothing at this point.

Edit: Adding onto this, they just released Lunar Lake and Granite Rapids and both are doing really well in their segments. Why would they want to turn attention to the PR disaster that is Raptor Lake?
 
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I don’t get what you’re getting at? What’s the cynical motive?
The fix reduces the performance in some benchmarks so ARL turns out looking a lot better than if RPL worked flawlessly and hit the intended speeds. Some impacted users may also say F it and just get Arrow Lake because in their mind, it's just a hiccup and they will forgive Intel if ARL works fine. And they can recoup some of their lost investment by selling their one or two year old PC to some sucker who will next try to be forgiving to Intel's follies by being careful not to push the RPL CPU too hard.
 

H433x0n

Golden Member
Mar 15, 2023
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The fix reduces the performance in some benchmarks so ARL turns out looking a lot better than if RPL worked flawlessly and hit the intended speeds.
That’s not the case though and even if it were it’s not like you couldn’t just test the pre patched microcode.
 
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That’s not the case though and even if it were it’s not like you couldn’t just test the pre patched microcode.
Let's see how many reviewers actually do exactly that

Intel's review guidelines will now have something like "in the interest of reporting real world performance figures, please report only patched RPL benchmark numbers".
 

DrMrLordX

Lifer
Apr 27, 2000
22,184
11,890
136
I don’t get what you’re getting at? What’s the cynical motive?

Just bringing this up again after it’s left the news cycle is bad. The tech press moved on and the new microcode has more or less quieted the loudest criticisms. From a Machiavellian standpoint, your best move is to say absolutely nothing at this point.

Edit: Adding onto this, they just released Lunar Lake and Granite Rapids and both are doing really well in their segments. Why would they want to turn attention to the PR disaster that is Raptor Lake?
When Arrow Lake launches, they can bench it against "nu Raptor Lake" and show bigger gains than against launch Raptor Lake. You know, the performance it was meant to exhibit for its lifespan?
 

coercitiv

Diamond Member
Jan 24, 2014
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When Arrow Lake launches, they can bench it against "nu Raptor Lake" and show bigger gains than against launch Raptor Lake. You know, the performance it was meant to exhibit for its lifespan?
I don't see how this works with AMD CPUs being the main comparison point. AMD also got the perf boost recently, which will hurt RPL even more.

People seeing the 14900K presumably struggling against Zen 4 would start asking themselves some uncomfortable questions.
 
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People seeing the 14900K presumably struggling against Zen 4 would start asking themselves some uncomfortable questions.
But most Intel users, similar to Nvidia and Apple users, just avoid doing that. Just look at the users who suffered for MONTHS with crashes, blaming software and other hardware excluding the CPU and the mobo makers were thrown under the bus by Intel who should've dictated to them the acceptable parameters for running their CPUs error free. The fact that even stock operation of the CPUs was affected, is just unforgivable. I wouldn't be happy with this situation if I were a Raptor Lake owner unless Intel promised to replace my CPU and mobo with a brand new Arrow Lake and compatible mobo. May seem like unreasonable and excessive expectation but Intel should consider the alternative: I could turn to AMD and never return.
 

KompuKare

Golden Member
Jul 28, 2009
1,203
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I don't see how this works with AMD CPUs being the main comparison point. AMD also got the perf boost recently, which will hurt RPL even more.

People seeing the 14900K presumably struggling against Zen 4 would start asking themselves some uncomfortable questions.
Well, let's review sites constantly use blue lines for Intel and red lines for AMD, then and that those who only buy blue have these red-filtering glasses:

Then they would never see any AMD charts.

I know lots of if's, but's, and maybe's in there, but still.

Still if there is any conspiracy with the timing of these fixes it is far more likely to involve:
  1. The passage of time so this story is mostly forgotten by the media.
  2. It being so close to major launch makes any media think twice that any major coverage of this fix - either focussing on the performance regression, or asking awkward questions about how long-term this fix is - might jeopardies Intel PR sending out review samples. Even just "innocently" misplaying a major reviewers sample for a few days could seriously affect that reviewer's bottom like.
While most of the money is with reviews at release, I really do wish there was a major site which went the rtings route - only review and cover things which they have bought retail and never take anything from the manufacturers.

EDIT: and a far less cynical reason for #3 validating the fix did take a lot of time.
 
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poke01

Platinum Member
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But most Intel users, similar to Nvidia and Apple users, just avoid doing that. Just look at the users who suffered for MONTHS with crashes, blaming software and other hardware excluding the CPU and the mobo makers were thrown under the bus by Intel who should've dictated to them the acceptable parameters for running their CPUs error free. The fact that even stock operation of the CPUs was affected, is just unforgivable. I wouldn't be happy with this situation if I were a Raptor Lake owner unless Intel promised to replace my CPU and mobo with a brand new Arrow Lake and compatible mobo. May seem like unreasonable and excessive expectation but Intel should consider the alternative: I could turn to AMD and never return.
So we just forget the first few months for AMDs silliness as well when Zen5 launched.

Yes, it’s doesn’t pale in comparison to Intels stupidity but I’m disliking this duopoly more and more as time goes on. Maybe the US government should open up x86 so more companies can design x86 CPUs instead of funding Intel. It’s sucks that we are locked in to the most insane roller coaster companies for CPUs.
 

DAPUNISHER

Super Moderator CPU Forum Mod and Elite Member
Super Moderator
Aug 22, 2001
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So we just forget the first few months for AMDs silliness as well when Zen5 launched.

Yes, it’s doesn’t pale in comparison to Intels stupidity but I’m disliking this duopoly more and more as time goes on. Maybe the US government should open up x86 so more companies can design x86 CPUs instead of funding Intel. It’s sucks that we are locked in to the most insane roller coaster companies for CPUs.
I go back to the ti-99 era. Was also an Amiga guy until they stopped porting games to the platform. The bleeding edge has always been a thing. You don't early adopt unless you like chancing the pain. The old rule of thumb was wait at least 6 months. Complaining about new stuff being janky is silly IMO; it's the same as it ever was.

Raptor Lake however, is completely different and much worse. In hindsight, it is a symptom of a company that's is unhealthy/rotting away from the inside. Had it been handled properly the stink would have washed off by now. As is, it smells like gangrene, hence the amputations taking place.
 

Hitman928

Diamond Member
Apr 15, 2012
6,391
11,392
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I go back to the ti-99 era. Was also an Amiga guy until they stopped porting games to the platform. The bleeding edge has always been a thing. You don't early adopt unless you like chancing the pain. The old rule of thumb was wait at least 6 months. Complaining about new stuff being janky is silly IMO; it's the same as it ever was.

Raptor Lake however, is completely different and much worse. In hindsight, it is a symptom of a company that's is unhealthy/rotting away from the inside. Had it been handled properly the stink would have washed off by now. As is, it smells like gangrene, hence the amputations taking place.

According to Wendell, there were veteran engineers at Intel expressing concern and warnings about what was going on, but they were ignored by management until everything started to blow up publicly.
 
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According to Wendell, there were veteran engineers at Intel expressing concern and warnings about what was going on, but they were ignored by management until everything started to blow up publicly.
That's all on Pat. How dare he let that happen under his watch???
 
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