HDD is not recognised when trying to create recovery drive

deprima · Oct 17, 2024

Hi,

I am hoping someone can help with this problem, I ha e recently bought new Hard drive,

Hitachi (HGST) 500GB 2.5 Inch.

I am using a Alxum HDD adapter to try to Create a recovery drive. The problem I have is the new drive is not recognised by the disk creation software, as Shown below:

When I look at Device Manager it is recognised as show below

Can you help?

mikeymikec · Oct 17, 2024

Does the drive's partition layout show up in Disk management (right-click on the Start menu, 'Disk Management')?

deprima · Oct 17, 2024

Please see scrn shot

mikeymikec · Oct 17, 2024

Is it disk 0 in that list?

If I had to guess, the software you're using is able to detect that the USB HDD is not a USB flash drive and is insisting that it has to be a USB flash drive. It's odd but not impossible.

deprima · Oct 17, 2024

I am Unsure but I am formatting it anyway

deprima · Oct 17, 2024

I have formatted the drive but still not recogised

In2Photos · Oct 17, 2024

Only thing I can think of is that your USB to HDD adapter is the issue. I was able to get both a USB external SSD (D drive) and a 500GB 2.5 inch drive (E and F) attached to a USB to SATA adapter to show up on Windows 10 Pro.

deprima · Oct 17, 2024

This is my second HDD to USB adapter

In2Photos · Oct 17, 2024

That's odd that the USB drive shows up as Disk 0 in disk management. Maybe that's why it doesn't show up in the recovery section? Do you have the drive connected during boot? If so try disconnecting it until Windows is already loaded.

deprima · Oct 17, 2024

Tried this but still same

In2Photos · Oct 17, 2024

What does Device manager show for your disk drive section? And is the USB drive still Disk 0 in disk management?

deprima · Oct 17, 2024

In2Photos · Oct 17, 2024

So the 500GB Hitachi doesn't show as up a disk drive? That's probably why it isn't in the recovery setup.

deprima · Oct 17, 2024

So what can I do? This is what it shows now

In2Photos · Oct 17, 2024

Is it also missing as a drive from "This PC" in Explorer? It only shows up under devices and printers?

deprima · Oct 17, 2024

as you can see it does show up in file explorer

deprima · Oct 17, 2024

Sorry I thought it was Blank drive D

In2Photos · Oct 17, 2024

What does your USB section look like in Device Manager? I noticed you have some PCI device that is missing drivers or something. Does that go away when you unplug the USB drive?

deprima · Oct 17, 2024

In2Photos · Oct 17, 2024

What PCI device is connected that is missing a driver?

deprima · Oct 17, 2024

What is a PCI Device?

In2Photos · Oct 17, 2024

What kind of PC is this?

deprima · Oct 18, 2024

It is an ASUS Laptop

deprima · Oct 18, 2024

No Drivers missing

deprima · Oct 18, 2024

Do I need to Use AI OTB software ?

HDD is not recognised when trying to create recovery drive

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Hitachi (HGST) 500GB 2.5 Inch.​

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Hitachi (HGST) 500GB 2.5 Inch.