Is your cooler fan plugged into the “CPU cooler” header? Is that header cofigured for PWM or DC in the BIOS?I just ran the GigaByte control center to check the fan speeds and found that the selector for the fans mode was set to manual, The fan was running at 1200 Hz or so. After asking Gemini I set the fan mode to "normal" but the fan speeds and temperatures didn't change. I suspect it was running in auto mode anyway as no-one had ever selected the mode. It certainly wasn't me who set it to "manual" mode and I think the Gigabyte control center wasn't on the PC when I got it.
I tried the OCCT CPU test but it instantly hit 100 degrees C
As an FYI, always use the motherboard manual posted on the Gigabyte website rather than from a 3rd party website. There are actually 3 revisions of your board (v1.0, v1.1, and v1.2) and that manual you linked doesn't tell you which one you are looking at (the rev should be silk-screen printed on the motherboard itself or be on a tag label). It won't make a difference regarding the header locations, but it might on something else in the future.Regarding the fan connectors, I couldn't really see what was plugged into what. but OCCT shows the CPU fan running at around 1150 RPM and doesn't show CPU-OPT at all.
https://www.manual.nz/gigabyte/z790-ud-ax/manual?p=4
Regarding the instant 100 degrees C, I just tried OCCT again on the CPU test with all cores active and it took 25 seconds to get to 100 degrees.
With testing one core at a time the max temp per performance core is around 68, typically 60 to 65 when under test and 31 degrees when not under test.
ok, thanks, just in case I've copied some of the event logs to my google drive and shared them in case there's any experts in windows event logs here. Windows is forever logging errors of various types.<snip>
As long as you don't clear the Windows system logs or the Windows Reliability history, the builder should be able to see the recurrent history of the shutdown problem. So, while you are troubleshooting this issue, do not reinstall Windows again.
Bro I faced the exact issue as you and I have the same motherboard and CPU did you find any solution?Got another event 41 black screen restart/ crash. When OOCT was running testing all cores, Windows asked me if I want to update/install GIT for windows which I said yes. This caused OCCT to overheat and stop the test. I then left the machine alone and ten minutes later it got a spurious reboot. Upon restart, google drive reported some files in its "lost and found folder" - these were two of the "evtx" files that I shared yesterday. Maybe google drive doesn't like being interrupted by a spurious reboot.
Nope, not yet. A few days ago I finally convinced myself it wasn't software causing the crashes so the shop swapped the CPU but a few hours after I got the machine home it crashed again. So it's gone back to the shop for more investigation. The trouble is it can take more than a week to crash sometimes so it's hard to swap around parts to see when the problem goes away. I told the shop I would accept used parts to try things.
When your PC is on a lot pressure restarts? Or just simple tasks? mine just restart when simple works as watching yt.Nope, not yet. A few days ago I finally convinced myself it wasn't software causing the crashes so the shop swapped the CPU but a few hours after I got the machine home it crashed again. So it's gone back to the shop for more investigation. The trouble is it can take more than a week to crash sometimes so it's hard to swap around parts to see when the problem goes away. I told the shop I would accept used parts to try things.
Same as me I think since under heavy loads it works fine probably it's a bug because of F11 (sep27 bios update ) still it's annoying hope they fix this soon if you get any news please keep me aware.yeah it crashes when it's doing nothing, it's never under any significant load. I've had three or four blue screen crashes but mostly it just restarts unexpectedly (without shutting down properly) as if someone hit the hardware reset button.