Question RIP TeamViewer Free, any alternatives?

tcsenter

Lifer
Sep 7, 2001
18,785
464
126
I have been using TeamViewer free license (in full compliance) for many years now. Recently there are a host of new security measures required now that make it a PITA. But that is not really the worst.

My TeamViewer usage has somehow been designated "commercial activity" requiring a paid license. I have used TeamViewer like fewer than 8 times per YEAR. I don't think I've ever logged more than 12 hours cumulatively, in any one year. In the past six months, I used it about three hours to help a friend. The remote computers are always the same handful of PCs used by the friends or family that I help from time to time. Not like 30 different devices, more like six tops. Not six different ones every month. Like six different ones over a two or three year period.

It seems I'm not alone. There are so many related postings on TeamViewer community forums, they had to merge them into a couple threads which are locked down. Only thing that makes sense is TeamViewer has tightened up their alloted 'free' usage so much that it basically amounts to a trial of TeamViewer that you cannot actually use.

When I try to use the help guides, I get redirected to 'you are not authorized to view this content', even though I'm logged in. So no help guides for free users, too.

Any good alternatives?
 

Rigg

Senior member
May 6, 2020
615
1,451
136
AnyDesk or RustDesk. We use AnyDesk pro for work so I don't have much experience with free. It gets the job done and we've been happy with it. I'm not aware of any issues like you describe with team viewer using the free AnyDesk. RustDesk is open source but also has free and pro options similar to AD. You can self host a relay server and it's probably preferable. It doesn't take much configuration from what I've read and it should be fine on a free oracle instance or something. The RustDesk hosted relay servers seemed unreliable when I played around with it.

If you use Linux, AD is several versions behind windows and mac. It also only supports x11. Wayland is an experimental feature on RD but it seemed to work okay on my LAN when I tinkered with it.
 
Reactions: igor_kavinski

daveybrat

Elite Member
Super Moderator
Jan 31, 2000
5,790
1,003
126
I too had the same dilemma. I've tried Anydesk and just didn't like it.

I wanted the same look and feel of Teamviewer as i'd used that forever. Been using Rustdesk now for about a year and it's fantastic. Almost identical to Teamviewer in functionality and works great.
 
Reactions: igor_kavinski

mikeymikec

Lifer
May 19, 2011
19,847
13,981
136
One of my customers uses RemotePC, I think she pays something like £30/year, gets unattended access, and hasn't had any issues with it in the several years she's been using it.
 

Super Spartan

Member
Aug 1, 2020
126
44
101
RustDesk FTW, way better than AnyDesk, no ads, no popups, it just works. When the client runs it, they don't even need to install it if they don't want to, they just run it once, give you the ID then either give you the password or you simply connect without a password, they accept the prompt and you're in.
 
Reactions: igor_kavinski

tcsenter

Lifer
Sep 7, 2001
18,785
464
126
Since a couple of the people I help use Chrome, I guess I will have to break down and install it to use the free remote desktop feature, about which I saw lots of favorable comments when searching around. TeamViewer also reinstated my free account, after I found their link to a page to appeal or reset one's account that was flagged as commercial use. RustDesk received many favorable recommends too, so I will keep that one in mind.

Thanks for the replies!
 

terpsy

Platinum Member
May 30, 2000
2,561
42
91
Moved from Teamviewer to RustDesk https://rustdesk.com/ It works as well Teamviewer. I also have purchased a RemotePC license for my wife's business, as there is only a single computer license we need it for for me to connect to and remotely maintenance.
 
Reactions: Super Spartan
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