I've tried to do that several times. I either 1)Get transferred to the wrong department or 2)get cut off! Looks like Gateway's service hasn't changed much since I bought a computer from them in '93.
Did Gateway ever ship any of your monitors? I ordered on March 24th and still have no idea of when it will ship. After checking the status of my order on the Web site, it says "We are currently awaiting the arrival of part(s) required to fulfill your order. " Since this was a closout item...
It's good to hear that a company will do whatever it takes to honor their word. Those B*TCHES at Amazon need to follow Provantage's lead and do the same!
My card was supposed to ship yesterday (July 29), but didn't. I sent an email today concerning the status and they first said they would upgrade shipping, but then CANCELLED the order! WTF?? I then called them up and the reply was that they cancelled the order b/c they wouldn't be getting any...
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