More Dell Hell - exchanging 6800GTO for 6800
I shipped the plain 6800 back to Dell and waited for the credit. The credit eventually came - $0.01 ! - rather than the roughly $230 the Dell rep beforehand had said. I spoke to Dell again, and eventually got a supervisor - he said that there was...
Odd - Dell hadn't debited my card, I called the card company to confirm no debit, they then put the card on hold - and next day the charge appeared on my account dated from 3 days previously - and the card co. made some lame excuse. My guess is that some merchants have an "understanding" with...
The Delliad - GTO, etc.
Well, I received a call from someone claiming to be a Service Manager on 9.30 am Wednesday - a call which was supposed to be on 12.30 pm on Thursday, according to a previous email w- ho apparently understood the problem and who asked me to fax my confirmation email to...
The last two days trying to get Dell to replace cards was purgatory. Everybody kept telling me, "yes your invoice says "Nvidia 6800" and no way for them to acknowledge that the confirmation email I had said, "6800 GTO". I had emails from about 10 or 12 different people - most saying "yes you...
Re: 6800 GTO
I just bought a system from the outlet section. I spent any amount of time trying to work out why what I had read about the GTO didn't match the DVI connection I had - now I know - it's not a GTO. Happily the invoice makes it entirely clear that I should have got a GTO...
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