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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    Dropped calls: No dropped calls lately. But the past few days I've noted a lot of echo on calls. These are local calls. Anyone else having the "echo" problem. I have a single computer set-up with no router. Cable modem>Innomedia Gizmo>computer. I have the Uniden 4 phone set-up plus two...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    New Gizmo I am still having dropped calls with the new Innomedia Gizmo. After ten minutes of a call I can hear the party I called but they can't hear me. Soon after that the VOIP light goes out on the Gizmo and I have do do a restart on the cable modem and the Gizmo to get the VOIP light...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    Re: BLINKING MESSAGE LIGHT upss said"Press and hold for about 15 seconds the "find handset" button on the base of the Uniden phone and that should clear the Voicemail LED. You can read about it in the Uniden user's manual." Thanks for the tip. What page was that on? tomtrike
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    BLINKING MESSAGE LIGHT I've been having a problem with my message light on the Uniden DCT 646 phones that came with SR. After clearing the VOICEMAIL calls on my account the light keeps blinking. I even unplugged the Gizmo and the Uniden base. Still have the blink. Any ideas. tomtrike
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    laketrout said:Was there any behind the scenes words about if this will become "the" next gizmo or is it a special order for special folks? I think that all you have to do is say your gizmo is slowing down your downloads. everyone at the help line seems to know about it. One guy on the...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    astrosfan90 tom, you notice any differences in speed or anything new about this new gizmo? tomtrike: Looks the same, but this time it works. Same fast download speed. georgpa:I wondered about the time it took. If it is a gizmo replacement that is usually an overnighter with SR...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    NEW INNOMEDIA GIZMO WORKS !!! This morning UPS delivered my latest Innomedia Gizmo which has the latest firmware pre-installed. It now comes with a small instruction book. I had it up and running in just a few minutes and it performed flawlessly. I made test calls from my landline and also...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    More on my Gizmo loss of VOIP light. I finally heard from SR Engineering. Seems someone had closed my repair ticket by mistake. A Gizmo had not been shipped as I thought. They were thinking of the first shipment earlier this month. So I will be receiving one soon. I guess we should ask for...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    Finally today I called SR again to find out what is happening with my service request of 1/21/06. She said a new Gizmo was sent out to me today. I am disappointed that I did not hear from them since the 23rd. When your phone is out of order you must know how long it will be till it's fixed...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    Dropped call report: After the firmware update on 1/15/06 I was doing ok. Then a few days later I received a call from SR and they said I needed another firmware update on the Innomedia Gizmo, and that I should shut down my computers durring the download to the Gizmo. Later I noted that the...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    georgepa- I seem to be ok now. VOIP light has been on steady since the firmware update. Calls have been stable. SR service suggested setting the DLR at 90K less than the slowest upload speed noted. I'm glad to see that you suggest the exact upload spec from my ISP. I'd hate to set it at...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    More on my dropped calls. I was in contact with the help desk in the Phillipines today. A tech named Jeff said that I needed a firmware update on the Innomedia Gizmo. He immediately sent it and I saw the "Run" led indicate the download by turning orange for a few minutes, then back to green...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    RideFree said : 4.2 to Iceland. "Almost as good as sliced bread!" ----- I wish I was doing as well. Today I sent this message to member services at SR: "I have had trouble today with dropped calls. It has happened on THREE calls to different numbers. Always after about ten minutes...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    Has any one tried this web site? http://www.testmyvoip.com/index.html I ran the test call to Boston with the "Preserve voice quality" option and received a score of 3.8. How did you score? tomtrike
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    quote: After a initial problem with the gizmo not syncing, I called and found that they had my account set up with the wrong MAC number. RideFree: "One can only assume that the "wrong MAC# was the MAC address for the old Gizmo." I had actually received two new Gizmos. I elected to use...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    Innomedia Gizmo up and running. After a initial problem with the gizmo not syncing, I called and found that they had my account set up with the wrong MAC number. Once that was corrected it synced and performed great. I now have my old download speed back! Take a look at the Gizmo with all the...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    INNOMEDIA GIZMO has arrived. Take a look at it on my web-site. http://homepage.mac.com/tomtrike/PhotoAlbum8.html tomtrike
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    GeorgePa said:"tom, is there a way to get a hold of that .doc file? I would like to see what this ATA has that the gizmo does not. Apparently the gizmo will eventually be replaced with this new unit. Would like to find out about the features." I just put it up on my web page...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    Just a short note to RideFree and GTFan. The Netgear Router (WRG614) also affected my download speed. Seems both the Gizmo and it can't handle my 10Mbps signal. MicroCenter took it back this afternoon. I received another e-mail from a NOC Engineer at SunRocket in Virginia today. He is...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    Ben at SunRocket (Level III) just called. He believes that I am one of 30 who have had this rare download problem. It seems to affect those with a very fast connection like my 10Mbps. So he is sending me an experimental ATA made my Innomedia to use instead of the Gizmo. I will report back...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    RideFree said on 1/05: "Tom, You are making mountains out of the molehills. 1. Who said anything about a $70 router? The cheaper, the better. I took the trouble to link you to a $40 router on Newegg. You can get by for less than that. I advised you that there are lots of router deals right...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    RideFree said on 1/05: Tom, You are making mountains out of the molehills. 1. Who said anything about a $70 router? The cheaper, the better. I took the trouble to link you to a $40 router on Newegg. You can get by for less than that. I advised you that there are lots of router deals right...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    GeorgePa said " Perhaps Sunrocket should start listing after-router setup as one of the possible options and possible solution in case bandwidth is effected. " Well I finally pinned SR down today and they agreed that I should buy a router and put the computer and the Gismo on the Lan ports...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    RideFree wrote: "you are thinking like BEFSR11. You need to think like BEFSR41" That is what confused me. The $40 sr11 model has one outlet. Won't I need two? One for the Mac and one for the Gizmo? I have read stories on the net of programing problems for routers. So I am leery. So am...
  25. T

    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    It's been over 48 hours and still no call from SunRocket level 3. If the only way the Gizmo can work is with a router, why don't they just tell me which one to use and how to hook it up. Why should I have engineer it? I have always had just one computer the past 14 years. Since most of that...
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    RideFree I need a diagram. Georgepa said I should have the Gizmo after the router. Have patience. I'm am old timer. 70+. I cut my eye teeth on vacuum tubes. Tom PS: Way past my bedtime. I'll check in tomorrow.:shocked:
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    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    RideFree, So would the signal go from the modem to the router and then split and go to the PC on one output and to the Gizmo on another output of the router with the Gizmo only handling the phone??? Tom PS: 11 years online without a router. Self taught.:confused:
  28. T

    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    :( Georgepa, I am going direct from the Gizmo to my iMac. I have no router. Any ideas? Tom PS: I use: http://www.wugnet.com/myspeed/speedtest.asp It shows very poor quality through the Gizmo. 30% 99% quality without the Gizmo in the line. It really knocks the download speed down...
  29. T

    VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

    Help! New member. Received my phones and Gizmo today. Two chat sessions and three phone calls have not helped with the download speed problem. I used "myspeed" to check download speed. I get only 2Mbps with the Gizmo and 10Mbps without. Quality with is 20-30%. Without 97-99%. They say a tech...
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