Update:
I've posted several times with issues that have now been resolved, so I thought I'd follow up with an update for folks who might be on the fence about signing up.
It seems that SR's customer service has improved and they're doing a better job of communicating. I really don't need...
georgepa,
Weirdly enough, although there was no apparent change in firmware, my fax just started working today. I can now send and receive faxes.
I'd still like to be able to access the firmware of the Telco AC-211N, but it's no longer a necessity.
An SR tech support person told me...
I apparently praised SR too quickly. The promised update to my gizmo still hasn't arrived. I still can't receive faxes. My POTS line did get ported successfully, though.
Den in MI
Still not able to receive a fax here. SR said it would push an update to my Gizmo, but so far the version hasn't changed.
Module Type: 211N
Interfaces: 2 ports FXS phone
2 ports 10/100Base-T/TX
System Uptime: 0 days, 0h 8m 33s
System Real Time: Jul 20 20:59:58
Security: Password...
georgepa and dteague,
I just got both of your PMs. Thank you. I will try your suggestions when I get home tonight.
Also, before I read either PM, I decided to call SR support for help - what a night and day difference from a week ago!
Within 2 minutes I got through to a person who...
Yesterday, I tried sending a fax to my Panasonic KX-FP270 plain paper fax/copier from several different fax machines at several different locations. So far, it's not working. The LCD display says "Connecting...," then the call is terminated. The fax manual describes this problem and says that...
Update:
According to mrjlturner at www.sunrocketforum.com:
Posted: Mon Jul 17, 2006 5:58 pm Post subject: Telco's AC-211n
--------------------------------------------------------------------------------
I haven't found the outside interface password yet...the internal...
I couldn't find an answer to this question. Does anyone have the admin password for the Gizmo?
I have the AC-211N-SR gizmo. My POTS number should be transferred to SunRocket on 7/21. At that time, I want to set up the original SunRocket number as a dedicated fax line with distinctive ring...
Hi everyone,
Got in on the 4th of July promotion on 6/30 - $199 for 2 years. The person that signed me up spelled my street and my city incorrectly. I was able to correct the shipping and billing information online, but the service address change required a call to Sunrocket Member...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.