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EVGA customer satisfaction ?? News at 10:00

Well, since I did not actually see the board, (RMA dept inspected the board) From the pictures I saw, it seems as if the Pins were either missing, or bent way back... not sure if it would be right for me to post the pictures here... the thread starter has the pictures as well I believe if he...
- jAkUp
- Post #31
- Feb 28, 2007
- Forum: Computer Building
J
EVGA customer satisfaction ?? News at 10:00

That is definitely not true we take pictures of every motherboard as soon as the package is opened. We would not "scam" a customer, why would we go out of our way to upset customers? That doesn't make any sense. Most boards we receive back are perfectly fine, and we replace them no problem...
- jAkUp
- Post #27
- Feb 28, 2007
- Forum: Computer Building
J
EVGA customer satisfaction ?? News at 10:00

Yes, we do send out boards with the protective cover on the LGA socket, and when we received his board, it also had the protective cover on the LGA socket, however, there were 2 missing pins. As I said though, we are working towards fixing these boards, and charging for the repair, not the...
- jAkUp
- Post #18
- Feb 28, 2007
- Forum: Computer Building
J
EVGA customer satisfaction ?? News at 10:00

Hey guys, My name is Jacob Freeman and I am a PM at EVGA. This RMA was rejected because of 2 missing pins in the CPU socket, this is classified as physical damage and is rejected per our RMA terms and conditions. With that being said, we are working towards fixing the boards that we...
- jAkUp
- Post #15
- Feb 28, 2007
- Forum: Computer Building

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EVGA customer satisfaction ?? News at 10:00

EVGA customer satisfaction ?? News at 10:00

EVGA customer satisfaction ?? News at 10:00

EVGA customer satisfaction ?? News at 10:00