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    New Intel 520 Benchmarks

    I'm thinking I was a bit hasty picking up my first SSD a couple of months ago. It's still in the box unused but no chance of returning it after so long. I only need 120/128 for my boot drive so can live with the 520 pricing. And have to say it was a little upsetting the sensible in me having to...
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    Seagate Barracuda 7200.9 PCB?

    No takers yet then? Have 4 weeks left on warranty, so need to make a decision some time soon. Recently been playing around swapping PCB's to get a firmware upgrade done. My experience suggested that you do, at least in some situations, have to solder in one of the chips from the old board...
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    Confused About My RMA Rights

    RMA address is Europe. Haven't got round to sending any back yet but think it's Holland. Could even be a UK address, I know they have a data recovery centre here. I'll find out soon enough anyway.
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    I've kept proper hard drive backups of anything important ever since this happened. That's why I have to have so many bloody drives. Only the computer industry can get away with selling products that don't do what they're supposed to do ie. store our data safely. Optical storage would be...
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    What size SSD for just Windows 7 and barely anything else?

    Take a look at the real world workload tests. You'll find the same in any comparison review you choose to look at. I'm not saying they're slow, they're just poor compared to the fast stuff http://www.anandtech.com/show/4863/the-samsung-ssd-830-review I'd say they're strictly for the tech...
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    It's a well documented working fix, even over on the Seagate forums. Some people have had no option other than to use this. I would have used it myself as a last resort. LOL Yes it occurred to me! Just doing a straight swap of the boards didn't work. I think because of the individual...
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    What size SSD for just Windows 7 and barely anything else?

    It's all down to what software you install, so in your mums case 60GB will be just fine. Just checked mine and I'm at 67GB and that’s with Users directory on D:\ drive. AppData from Users alone would add another 9GB. Also, as it's for your mum, I'd steer clear of any performance SSD's. I...
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    Confused About My RMA Rights

    Advanced RMA not available in the UK. We get screwed on a lot of things like this. I presume it's because the UK market it tiny compared to the US.
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    Update I have 2 items of news: 1) Fixed the drive myself early hours of this morning. I occurred to me that maybe you could stick the PCB on a working drive to update the firmware. One of the drives I have an RMA code for is an identical drive. Same label info (date code was one month out)...
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    Confused About My RMA Rights

    mmm... I don't think anyone would disagree that a clicking drive is a knackered drive, but the hard drive industry have managed to convince an awful lot of people that reallocated sectors are totally OK. It'd be interesting to see this challenged in the European courts. Reminds me of the TV...
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    Confused About My RMA Rights

    Yes, I know about the generic codes. I have to use one for my bricked drive. Their customer service rep told me I was free to send the drives back using one of these codes but warned me they would just run seatools on the drives and send back any that passed, which they all do. Why did you use...
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    Confused About My RMA Rights

    Same here. Have just purchased a Barracuda XT that is now holding the data from two of the drives I have an error code for. http://www.thermaltakeusa.com/Product.aspx?S=1207&ID=1507 PSU is Thermaltake Toughpower Cable Management 700W, about 18 months old. Voltages in BIOS are as they should...
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    Surely it would actually be cheaper for them to apply the fix and send it back rather than send me a refurbed/new drive
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    UK data recovery services seem to be much more expensive than US (what isn't...) but I haven't had any recent quotes so maybe worth phoning round again. All my personal data going back to my very first PC about 20 years ago. The photos are the most important to me. The firmware update is for...
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    There is actually a DIY fix for this https://sites.google.com/site/seagatefix/ http://www.msfn.org/board/topic/128807-the-solution-for-seagate-720011-hdds but 1. Voids warranty. Not really an issue, data is more important. 2. I'd be unsure about what I was doing. Could very easily make a...
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    I have not been sitting on the issue, I wasn't aware of it. I did provide links, even to seagates own pages, it didn't help. I don't need lecturing about backup. As I've already stated, I've learnt from my mistake. I imagine there are 100's if not 1000's of members that have made the same one...
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    @ fuzzymath10. The drive failed over 3 years ago. At that time Seagate hadn't even owned up to there being a problem. I have only recently discovered the SD15 issue and want the same customer service everyone else received. @ Old Hippie. I haven't come across any information suggesting the data...
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    Thanks for the info Blain, I didn't know about BBB. I shall telephone seagate tomorrow and if it's still not resolved, file a complaint with BBB.
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    Confused About My RMA Rights

    No UPS and my system in fine. I have a large collection of drives, 7200.9's, 7200.10's, 7200.11's, caviar blues and greens. All drives apart from the 7200.11's and my oldest drive, a 7200.9, have absolutely nothing wrong with them. All of the 7200.11's are knackered. Surely this suggests a...
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    I gave up because I was getting nowhere. The representative was just lying to me and kept on replying with thing like, "Have you not been reading what I've been typing?" From what I can gather, all that's required is to manually update the firmware. I'm simply not prepared/cannot afford to pay...
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    Maybe you guys aren't familiar with the SD15 firmware screw-up. http://www.anandtech.com/show/3482 http://techreport.com/discussions.x/16246 http://www.theinquirer.net/inquirer/news/1050374/seagate-barracuda-7200-drives-failing The drive in question is one of those affected by this firmware...
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    Confused About My RMA Rights

    Anyone that’s read my other two threads will realise I’ve not been having much luck with my Seagate drives. This prompted me to run SeaTools on all my Seagate drives. I now have four drives to RMA. Three with a Seatools code and one bricked, unable to run Seatools. I’ve also installed...
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    I believe they are responsible when they have shipped faulty drives. Apparently so do they. Why else would they have released a statement saying they would give free data recovery to those affected?
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    Seagate Customer Support Not Playing Fair With My Bricked 7200.11

    So I have bricked 7200.11 that’s been sat on my desktop for the past few years. It’s the drive that taught me to always have a backup of any precious data. I couldn’t bring myself to RMA and lose the data for good. Nor was I prepared/couldn’t afford to send it to a data recovery extortionist...
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    Seagate Barracuda 7200.9 PCB?

    Hi guys, I have a ST3500641AS that’s given up the ghost. One of 7 Seagate drives needing RMA. The others are the dreaded 7200.11... I knew this drive was failing: Becoming noisier, intermittent problems hot-plugging using eSATA dock or internal trayless bay, and even Windows nagging me if it...
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