Search results

  1. M

    Cancelling DirecTV and going to HTPC?

    I stumbled across your post and that's awesome to hear that you've been enjoying the service and billing so much! I certainly hope that continues and would love to hear from you if you have any questions! We've much appreciated your loyalty over the many years!
  2. M

    Cancelling DirecTV and going to HTPC?

    Your post caught my attention and I'd be delighted to hear what concerns you have with our service! It would be my pleasure to assist you with any questions you have so please let me know!
  3. M

    Cancelling DirecTV and going to HTPC?

    Hi there! I came across your post and just wanted to let you know that we would love to have you with us here at Dish! I encourage you to check out some information about our pricing and promotions at dish.com and let me know of any questions you may have. Thank you and I hope to hear from you!
  4. M

    Dish Network + AMC

    We're glad to hear you like the service and were very excited to have restored that network to our channel lineup! Hope you continue to enjoy and please let me know if you have any questions!
  5. M

    DirecTV Whole Home DVR

    That's excellent that you enjoy the advanced piece of equipment! If you have any questions about the cool product, just let me know!
  6. M

    DirecTV Whole Home DVR

    We hated to have seen you go and just to clear up any confusion about returning the equipment, we don't require you to return the dish satellite as we would never want you to create an unsafe situation for yourself by climbing on your roof to retrieve it. Please let me know the updated status...
  7. M

    DirecTV: Can't watch HBO

    I apologize for any inconvenience with that. That does happen sometimes when there's a compatibility issue with the TV, receiver, and amplifier, and it's just a matter of finding a way to bypass the amplifier. If you have any other questions or need help with anything else, please let me know...
  8. M

    Hey Directv Colbert fans, you may lose his show tomorrow

    That's a great question and I'd like to provide some clarification about that! As a network provider, we pay the networks to provide you with them, so we don't have much control over the price demanded from us to carry the channels. Given this, we have no choice but to bundle the channels into...
  9. M

    Breaking Bad Season 5 - Official Discussion Thread

    The network has been restored to our channel lineup, which we were very happy about, for our customers' continued viewing enjoyment. Let me know if you have any questions that I can assist with!
  10. M

    Anyone here have Dish Network?

    I saw your post and would like to thank those who've responded with good information! Nickelodeon is offered in what is now called the Smart Pack--formerly Dish Family--and higher. This includes all America's Top packages. I hope this helps and please let me know if you have any other...
  11. M

    Direct TV lost many channels

    I'm glad to hear you had tried our service awhile ago and would love to have you back with us! You're welcome to check out the programming packages we have to offer at dish.com. Please let me know if you have any questions as I would be more than happy to assist you further! I hope to hear...
  12. M

    Had a fight with Dish - should I go Comcast or DirecTV?

    That's unfortunate to hear that you had some issues with the signal with us and chose to cancel. It would be my pleasure to provide you with some assistance and we do appreciate your feedback! How long ago did you cancel? Had we ever sent a technician out to take a look at it or performed any...
  13. M

    Had a fight with Dish - should I go Comcast or DirecTV?

    I caught your update; I didn't see that before. That's awesome to hear that you're enjoying our service again and please keep me posted about any questions you may have for us!
  14. M

    Had a fight with Dish - should I go Comcast or DirecTV?

    I stumbled across your post and just wanted you to keep in mind that Dish has great savings with our promotional offers! I encourage you to learn more about our pricing and promotions at dish.com and let me know if you have any questions or concerns.
  15. M

    Had a fight with Dish - should I go Comcast or DirecTV?

    Were you ever considering giving us a try? We would be happy to add you as a Dish customer and encourage you to check us out at dish.com for some information about our pricing and promotions. Let me know if you have any questions!
  16. M

    Had a fight with Dish - should I go Comcast or DirecTV?

    We would hate to see you go and I would like to get this resolved if hasn't been already! Is your service still active? Please private message your account number so I can take a look at it to review everything and I'll be delighted to hear from you!
  17. M

    On Demand/pay-per-view

    We're always here to help so please keep us in mind if you need assistance or have questions about the service! We hope to hear from you!
  18. M

    On Demand/pay-per-view

    I'd like to provide some information as I came across your post! Have you had a chance to take a look at the movie premium packages we have to offer? Our Starz, Showtime, and Cinemax packages are each only $13 per month, which equates to 43 cents per day that you're paying to watch...
  19. M

    On Demand/pay-per-view

    If you have any questions or concerns about our service, feel free to provide me with some feedback as that's always appreciated! We're always looking to improve and I'll enjoy the opportunity to speak with you!
  20. M

    On Demand/pay-per-view

    I would be more than happy to help you with that as I saw your post! Could you please private message me your account number so I can take a look and see what I can do? I look forward to speaking with you further about our options!
  21. M

    Anyone else get a letter warning of credit card fraud?

    I reviewed your post and definitely wanted to provide you with some assistance in getting that resolved! If you could please private message me your phone number, I can look into this matter and walk you through some steps in handling it. Thank you very much for your efforts and I look forward...
  22. M

    What do you do to cut costs in your household?

    That's great to hear that you were able to save quite a bit off your services! If there's anything I can help with or questions you have for Dish, please let me know as I'm always here to assist!
  23. M

    Wow! Dish Network OWNS Uverse..

    I'm very glad to hear you've been enjoying your experience here with DISH! If you have internet or a phone line hooked up to your receiver, you should be able to purchase as many VOD movies as you wish up to your credit limit on your account. I can check this for you, as well as what we can do...
  24. M

    Wow! Dish Network OWNS Uverse..

    It would be my pleasure to assist you with that! Do you currently have our service? Our current promotional offer for that package is $24.99 per month, which you can check out some more information about at http://www.dish.com/entertainment/packages/americas-top-120/. If you have any...
  25. M

    Wow! Dish Network OWNS Uverse..

    We hated to have seen you go and I appreciate your feedback about the signal! Had we ever gotten a technician out there to take a look at it and try to fix it? Was any type of troubleshooting done? Please let me know so I can get some more details from you. Thank you very much for your...
  26. M

    Wow! Dish Network OWNS Uverse..

    Raswan, That's good to hear that everything's been working well for you without any significant issues. Please let me know if you have any questions about the service and enjoy!
  27. M

    Wow! Dish Network OWNS Uverse..

    Since we've gotten the network restored, our customers are now able to watch their favorite shows on it! Have you had our service, or do you have it now? We'd love to have you with us, so please let me know so I can answer any questions you may have. Please feel free to check us out at...
  28. M

    Wow! Dish Network OWNS Uverse..

    We were very happy to have reacquired that network for our customers viewing pleasure and would love to add you as our customer! Were you ever considering giving Dish a try? Please let me know if you have any questions about the service and check us out at dish.com for some information about...
  29. M

    The difference between watching an NFL game live and the next day...

    I saw your post and just wanted to let you know that we would love to add you as a customer if you were considering giving Dish a try! Have you had a chance to check out NFL REDZone? That convenient network takes you all around the league during the day games each Sunday during the NFL regular...
  30. M

    Time to build an HTPC

    nsafreak, That's awesome to hear that you're enjoying the cool features of the DVR receivers to record programs! You mentioned it being difficult, however, to record in HD. Are you experiencing issues with recording HD programs? Please let me know so I can help!
  31. M

    PSA: Dish Network Brings Back AMC Tonight

    I understand your confusion and would like to compliment Pr0d1gy for communicating that option. Please check that out and keep me posted on any questions you have!
  32. M

    PSA: Dish Network Brings Back AMC Tonight

    I know how much you'd like to have that; however, the boundaries for locals and the locals that are offered in each area is determined by the FCC. Importing locals from a different area is not possible. I apologize for any inconvenience and if there's anything else I can be of assistance with...
  33. M

    PSA: The Hopper is NOT free.

    That's awesome to hear that you've been happy with your billing and most of your equipment's working well! How are you liking your programming package? In regards to requiring the receiver back, we would require it only if it's leased. If you had purchased it, it's yours to keep. Were you...
  34. M

    PSA: The Hopper is NOT free.

    I wanted to welcome you to the DISH family! We're very happy to have you with us and hope you've been enjoying the service. I'm always here to help if you have any questions, so please let me know and I'll look forward to assisting you!
  35. M

    PSA: The Hopper is NOT free.

    CZroe, Please understand that in order to enjoy DVR functionality, which includes the ability to watch Video on Demand, as well as to watch and record two separate programs at the same time, an account must have both a DVR Service fee and a higher cost receiver that has DVR capability.
  36. M

    PSA: The Hopper is NOT free.

    hclarkjr, It would be my pleasure to hear from you to get some of the details of your concerns with the service if you could fill me in! I'll enjoy the opportunity to assist you!
  37. M

    PSA: The Hopper is NOT free.

    BoomerD, I came across your post and wanted to ask about more of the details of the service you found enjoyable or concerning. Please let me know as I'm very interested in assisting you in getting it sorted out and hope to hear from you!
  38. M

    PSA: The Hopper is NOT free.

    Corporate Thug, I would love to help you with any concerns you have with the service if you could let me know how I can be of assistance!
  39. M

    PSA: The Hopper is NOT free.

    Fritzo, That's awesome to hear that you're finding the billing service effective! We love to hear that! If you have any questions for us, I encourage you to let me know so I can take a look and help you further!
  40. M

    PSA: The Hopper is NOT free.

    OutHouse, I would be more than happy to help you with any questions you have about your billing if you have our service! Please let me know and I'll enjoy the opportunity to assist you further!
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