I don't buy their story for one bit....
i started having the solid yellow problem Friday night around 9 PM......
I ended up deleting everything in the Wink app and then using the official Reset paperclip 10-15 times.......every time it was blinking yellow then solid yellow...... the last...
my 8 GE Link lights recently went unresponsive too.....
I had to delete all hub settings, reset lights, and the re-pair all of them individually (painful process with recessed lights since you have to unscrew them).....
they should just open the platform up the opensource community...
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