Do not cancel your old service if you plan on transferring your existing number over to SunRocket (you will lose the number). Request SunRocket to move your number over and that should automatically cancel the service (you can call to verify after the number has transferred). If you are not...
Bought one of these on Saturday at 7:00 pm EST with 2 day shipping. Order status till this morning was "Processing". Checked this morning and status said "Backordered". :(
I have my gizmo in between my cable modem and router. I am planning on moving the gizmo behind the router (I have a Dlink DI-624). I will unplug the gizmo for an hour (to lose the IP address) and then plug it into the LAN port of my router.
I have read posts where it is possible to access the...
I have my gizmo in between my cable modem and router. I am planning on moving the gizmo behind the router (I have a Dlink DI-624). I will unplug the gizmo for an hour (to lose the IP address) and then plug it into the LAN port of my router.
I have read posts where it is possible to access the...
Would appreciate receiving a coupon for the 30% off a laser printer if someone has an extra one. Please send it to mariomenezesREMOVE@NOSPAMhotmail.com . Thanks in advance...
I had the same problem. The light reset itself the next time someone called and left a message which I picked up. If you are still experiencing this problem you can try calling your number from another phone, leave yourself a voice mail and then pick it up. Do not know if this will work but its...
I just bought a UPS with broadband protection for the very same reason (on sale in COMPUSA this week for $69.99 http://www.compusa.com/products/product_info.asp?product_code=318456&pfp=BROWSE ). I have my cable modem and gizmo plugged into the battery backup slots and the cable connection...
Mine cancelled too. Received an email that said :
Hello from Amazon.com.
We regret to inform you that an error caused some items to be
displayed at an incorrect price.
In accordance with our posted policies on pricing, we are unable to
offer these items for the incorrectly posted...
Do not know how reliable this information is but a friend told me that his service goes down sometimes so that he cannot call out. If someone calls him, the phone rings and his outgoing service is then restored. I was on a conference call this morning when my connection died.My internet...
What is your setup? Is your gizmo in front of your router (between the router and cable modem) or it it behind the router? Do you know what your upload speed is?
There was an article in today's Washington Post, Business section, that the FCC yesterday voted to require providers of Internet phones to provide 911 service within 120 days. I know that SunRocket already offers it. Has anyone tested their 911 service?
Do not know if any of you have encountered this problem. The message waiting light on my phones seems to have some sort of issue. Sometimes, when I receive a message, the light on the phones starts blinking. After I delete the message, the light does not go off. For example, I had a message...
I do not believe that there is a notification option - it is just supposed to work. I had a problem where the website did not show that I had messages waiting, even though there were messages, and the notification light did not blink. This happened immediately after they transferred my POTS...
I believe that when your old carrier releases the number to SunRocket, the service is cancelled. You can try calling them to make sure that service is cancelled however (to make sure you do not receive a bill next month). In case it is not, call SunRocket and let them know.
The on-line account management is great. You can check for voicemails and listen to them online. You can also set / reset features like call forwarding etc. There is also a feature to send the calls directly to voicemail if you do not want to be disturbed.
I spoke with a SunRocket CSR who...
I had a minor outage this morning. All calls from my SunRocket phone were getting an engaged tone. I am in the process of porting my POTS number to SunRocket. The POTS number was working fine. When I logged on into the SunRocket portal, I saw my POTS number listed under my accounts. I called...
If you want to put your gizmo in between your modem and router, I may have a solution for you. Your can try setting your router to work on a static ip address (the router is normally set to acquire a dynamic ip address from your provider). Apparently the gizmo resets on a regular basis (daily?)...
It is more like you are buying the rights to listen to the music "on that piece of plastic" than the rights to listen to that music. I know that they claim that you are buying the rights to listen to that music in perpetuity, but if the CD breaks no one is going to give you a new copy just...
Another great feature would be if you could specify a time between which you wanted calls forwarded e.g. 8:00 am to 5:00 pm forward all calls to my cell or office number (when I am at work)...
What you mentioned is "the theory". In practice I found it better to reboot the devices after changing the configuration. As far as the gizmo goes, I read other posts that you HAVE to wait for 45 minutes after disconnecting the power. Apparently it takes that long for the capacitors to...
I am not sure if you did this, but you have to leave the gizmo unplugged for 45 minutes after disconnecting it from your old config. It takes that long for it to lose the ip address acquired in the old config (I read this on another post). I am using a DLINK DI624 router and did not have any...
I have SunRocket as my VOIP provifer and wanted to get QoS to manage it (I tried putting the gizmo in front of my router but it degraded my download speed, besides forcing me to reboot every day). I just bought a Linksys WRT54G router for 58.78 (including tax) from Best Buy. I used the 20% off...
I do not think that the phone service offered by the cable companies is standard VOIP. I am guessing this because they would not be charging all those taxes that get charged for regular phone service (the absence of which is one of the major attractions of VOIP). I have COX phone service here in...
Reveived a flyer this morning about availability of the service in Northern Virginia (Falls Church and Arlington). Called 1-888-GET-FIOS for availability, but unfortunately not available to my address :(
The authorization to transfer your POTS number is available on the SunRocket website. Here is part of an email I received from member services: "Go to our website at www.sunrocket.com , select our services, and select transfer number. You will then be able to download LOA needed to tranfer your...
I am not sure as to whether it was 10 business days exactly, but that was the rough timeframe. Funny thing was that I was expecting an email informing me that my incoming service was active, but never received one. I just kept trying my number and it worked one day.
Thanks for the tip. That is quite likely to be the issue. I had earlier placed the Unidens next to my DLink 624 router. I noticed that my wireless connection kept dropping quite often and my download / upload speeds (as tested on dslreports speedtest) was really slow. I then moved the 2 as far...
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