kewl-
I placed my order on the 12/3, and they said it would ship on the 5th. On the 5th, I got an email saying it would ship on the 27th! I called Dell Customer Service, explained how upset I was about the delay, and the risk of missing the rebate they advertise(told them that was my decision for buying the printer), and the fact that their website still displays IN STOCK when obviously it is not. They transferred me to a supervisor, had to explain the situation again, and she gave in and said they would credit my AMEX the $100 when it shipped!
Turns out that the printer infact did ship on the 5th, should be on my porch this afternoon.
Moral of the story:
1) Call Dell and get them to credit you the $100 due to the misleading advertising with the availability and the rebate.
2) Don't sweat it because it may actually ship in the next day or so.
Best of Luck!
-Ice
I placed my order on the 12/3, and they said it would ship on the 5th. On the 5th, I got an email saying it would ship on the 27th! I called Dell Customer Service, explained how upset I was about the delay, and the risk of missing the rebate they advertise(told them that was my decision for buying the printer), and the fact that their website still displays IN STOCK when obviously it is not. They transferred me to a supervisor, had to explain the situation again, and she gave in and said they would credit my AMEX the $100 when it shipped!
Turns out that the printer infact did ship on the 5th, should be on my porch this afternoon.
Moral of the story:
1) Call Dell and get them to credit you the $100 due to the misleading advertising with the availability and the rebate.
2) Don't sweat it because it may actually ship in the next day or so.
Best of Luck!
-Ice