i take back everything i sad about sam's - after 15 minutes on hold talked to a CSR, she transferred me to a very nice woman in the head office (in bentonville, arkansas)...explained to her what happened...she told me to fax her the papers & she would get a rebate check in the mail this week
nice to get good customer service for once (you listening dell ??)
nice to get good customer service for once (you listening dell ??)