I haven't posted in a while, but I just have to say something about this! IBM Drives and support sucks, period! I have 3 of their drive, a 30 Gig, 60 Gig, and this 80 Gig that's not a hot deal. Only the 30 Gig works, which is a year + old. The 60 Gig didn't work when I got it, I had to pay to return a DOA drive that I paid full price for. Got a referbished drive back that died a week later and I couldn't recover any of my data. So now I have to pay for that drive to be returned, and to get a referbished drive again:| I bought the 80 Gig drive because I thought that maybe it was just that 60Gig model, but the 80Gig drive failed also, leaving me with the shipping back to IBM for two drives, and paying full price for two new drives and receiving two referbished drives. I complained to the tech support, but IBM's policy is to replace bad drives with referbished drives. So if you get a bad drive out the box, you're stuck paying new prices + shipping back to IBM for a used drive! I'll never buy another IBM drive again, I don't care how good their ratings are. I've had on Western Digital drive die on me, and I got back a NEW drive when they replaced it. That's customer service!