#3 Frankly, you signed up for the wrong plan, simple as that, you wanted a reseller plan, not a hosting plan. Now don't anyone take this the wrong way, but IF we gave the average end user access to things like their DNS and subdomain creation, we'd be answering a never ending flood of tech support tickets concerining broken DNS and screwed up subdomains. Not to offend any end users, but this is a fact. If you want this kind of control get a reseller account and get the access you want.