I have found out now that trying to ask a question on support, ie shipping or cancelling is nearly impossible.
My email says Estimated Ship Date: Thursday, October 13, 2005 .
I took that to mean it will arrive around that time, but the website gives me a range from the 18-20th. That's unacceptable as I will not be around.
Something that is odd is when I look at my account details, it brings me to acct details on the small business section when I ordered from home section.
I can't even talk to a text chat support rep because the page tells me after entering in my order / customer # that I am not a home customer.
I tried calling the number I could find after searching for some 10 min on the website and after several button selections later I am FINALLY told the phone support is closed!
I thought Dell had 24/7 support??
Oh well...if I don't want it I can always sell to the newbs at Ebay that buy them for $700.