We bought this car brand new. Overall the car has been OK except for this DCT issue.
We have had the car in for service multiple times, with a result of "re-calibrating" the systems software. To no avail, that didn't fix the stuttering or grinding noises that could be heard from the transmission.
I contact ford corporate and the dealership finally approved a clutch assembly replacement.
This was replaced back in November.
Today, I'm driving the car and the stuttering and grinding noises are back! I called the dealership, explained the history and what's happening again. The service tech seems to think that everything I just described sounds within normal operation.
Grinding noises and stuttering are completely normal.
At this point I may just contact Ford again and ask for a buy out or a replacement vehicle. The car only has 16,000 miles on it. I'm guessing the dealer will be against replacement parts again unless I bring in corporate.
Any suggestions? It appears the DCT was an overall failure for Ford.
We have had the car in for service multiple times, with a result of "re-calibrating" the systems software. To no avail, that didn't fix the stuttering or grinding noises that could be heard from the transmission.
I contact ford corporate and the dealership finally approved a clutch assembly replacement.
This was replaced back in November.
Today, I'm driving the car and the stuttering and grinding noises are back! I called the dealership, explained the history and what's happening again. The service tech seems to think that everything I just described sounds within normal operation.
Grinding noises and stuttering are completely normal.
At this point I may just contact Ford again and ask for a buy out or a replacement vehicle. The car only has 16,000 miles on it. I'm guessing the dealer will be against replacement parts again unless I bring in corporate.
Any suggestions? It appears the DCT was an overall failure for Ford.
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