2016 Toyota Sienna vs. 2017 Chrysler Pacifica

dum

Senior member
Oct 11, 2001
352
0
76
The wife and I have decided to trade-in our 2012 Highlander and go the minivan route. With two small kids it's next to impossible to use the 3rd row seat in the Highlander without taking out the seats or climbing through the back. It's also become increasingly annoying being stuck in tight parking spots trying to squeeze in to get kids in/out of their seats because we can't open their doors all the way.

We've ruled out the Odyssey because I wasn't a fan of the way it drove and there were a few quality issues I noticed that were clear cost-cutting measures that annoyed me.

We have a quote for a 2016 Toyota Sienna Limited Premium FWD that's about $7k off sticker with a pretty good trade-in value for the Highlander. We both like most of the things about the Sienna but we've checked out the new Pacifica a couple of times as well and there are some things about it that really make me want to choose it over the Sienna.

We've looked at the Pacific Limited and we really like the Stow N' Go seats for the 2nd row. I like how the 2nd row seats in the Sienna can move forward and back but I've read they are a pain to remove. The seats in the 2nd row are a little more comfortable in the Sienna for adults but our kids would likely be sitting there most of the time anyway. I think the 3rd row in the Pacifica is a little more comfortable.

The Sienna has the same JBL sound system that our Highlander has and I haven't really been impressed with it. You have to turn up the volume too high to really hear the radio and then it's hard to have conversations over it. There's also Toyota's Entune system which hasn't scored very well with users but Chrysler's UConnect is rated very highly. The rear seat entertainment in the Sienna would be better suited for young kids with the single widescreen that folds down from the ceiling vs. the dual 10" seatback touchscreens in the Pacifica. I can see those being more useful once the kids get a little older but a problem for now (kids are 1 and 3).

My main concerns with the Pacifica are with the transmission and overall potential quality. I've read that most of the issues with this transmission have been worked out so it might not really be a problem now. With a completely redesigned vehicle in its first year there's the potential for all kinds of issues but it's too early to tell. Early reviews have been positive but it's kind of an unknown.

I'm also not sure yet what kind of deal I would be able to get on a Pacifica. We found one about an hour away that has everything we want but it just arrived at the dealership a couple of days ago so we haven't seen it. We haven't tried pricing out any others we've checked out because they were all missing something we wanted. I know being a new model there won't be much of a discount available but I still think I can get $1-2k off.

I think I like the Pacifica better overall, but I don't know if I like it enough to offset the difference in cost between the two. It will probably depend on what kind of price I can get on a Pacifica.

Anyone else compared these two or have opinions about either one?
 

NutBucket

Lifer
Aug 30, 2000
27,036
548
126
It's a Chrysler...would not buy.

Off the wall suggestion, have you looked at the Sedona? I'd gladly buy a Kia over a Chrysler.
 

pcgeek11

Lifer
Jun 12, 2005
21,512
4,607
136
Is this even a serious question? !!!

There is no comparison between the two. Get the Sienna it is miles ahead of the Chrysler in more ways than I can count.
 

Dr. Detroit

Diamond Member
Sep 25, 2004
8,199
665
126
In the SF Bay Area:

TrueCar is showing $4,399 off the Pacifica Limited - MSRP $45,485 - Your price $41,086

TrueCar is showing $5,319 off the Sedona Limited - MSRP$43,620 - You Price $38,301


MotorWeek liked the Sedona best, no Pacifica in test - http://www.motorweek.org/reviews/comparison_tests/minivan-challenge


Pacifica has received rave reviews from all the car rags - the Pentastar V6 is a great engine and the transmission is by ZF. While I wouldnt buy a passenger car from these folks, they do trucks, SUV's and RWD cars very nicely. Stow & Go is a great feature.
 

NutBucket

Lifer
Aug 30, 2000
27,036
548
126
The ZF trans has lots of complaints but I'm not sure how much of that is implementation (TCU programming) or actual physical design.
 

gorcorps

aka Brandon
Jul 18, 2004
30,740
452
126
Chrysler does an amazing job baiting you with fancy features, and better electronics than the competition. Then when your brand new vehicle has been in the shop for over a month because those fancy electronics cause your brand new battery to drain, and they can't find out why, all of those features means diddly. Trust me, I know...

However I got a first year model grand cherokee, and first years are notoriously awful in Chrysler land. Since this is also a first year I would recommend you go a year back, or wait another year if you can for them to iron out some of the issues.

You're right about the Toyota sound quality. I have a 2015 highlander and it's not good. The JBL system is so bad in fact that even though I could afford the Premium trim level, I went with the XLE because it had the "cheaper" sound system that IMO at least sounded balanced. The Entune system itself isn't bad, but the audio quality is definitely a bummer. I'm considering the highlander when this lease is up, and I'll most likely replace the head unit as the forums I've read says that's the main source of the poor sound quality.

I really wish we could get the bleeding tech features of the american vehicles with the reliability of the Japanese vehicles... alas, we're still in a world where you have to pick one or the other.
 
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Herr Kutz

Platinum Member
Jun 14, 2009
2,545
242
106
If it wasn't for that ticking-time-bomb-ZF transmission I would lean towards the Pacifica. When I rented a minivan for a road trip vacation the rental agency gave me a Dodge Caravan (yeah, yeah...) and it was superb minus the busy transmission. The stow and go seating alone is magnificent. If I had children I'd have one myself.
 

BudAshes

Lifer
Jul 20, 2003
13,920
3,203
146
If it wasn't for that ticking-time-bomb-ZF transmission I would lean towards the Pacifica. When I rented a minivan for a road trip vacation the rental agency gave me a Dodge Caravan (yeah, yeah...) and it was superb minus the busy transmission. The stow and go seating alone is magnificent. If I had children I'd have one myself.

Yeah the stow and go seating is amazing. Pretty much makes the van. You can turn it from people mover to furniture mover to camping bed with little effort. I wouldn't want to keep it past the warranty though.
 

CA19100

Senior member
Jun 29, 2012
634
13
76
My family has owned two Chrysler products, because apparently we're slow learners.

One, at PT Cruiser, had its transmission blow up at 83,000 miles. A casting defect caused a tooth to snap off in the tranny's hydraulic pump, sending metal throughout it and destroying it. "Out of warranty, can't help you" was Chrysler's response to an obvious manufacturing defect on a car that was very well taken care of since new.

More recently, my wife just had to have a Fiat 500 when they came out in the US a few years ago. Despite my warnings that it was really a Chrysler, she insisted, and we took one home. It had been in the shop more times than I can count, including a visit to tear apart the engine and replace the crankshaft bearings at 20,000 miles because they forgot to properly ground the starter motor -- it grounded itself through the crankshaft instead. Unbelievable.

Chrysler makes unreliable garbage, and should have been left to collapse. The short-term damage to the economy is nothing compared to the long-term misery this company inflicts on the owners of its automobiles.

Buy the Toyota. The two products are not even remotely comparable.
 

Torn Mind

Lifer
Nov 25, 2012
11,782
2,685
136
In the SF Bay Area:

TrueCar is showing $4,399 off the Pacifica Limited - MSRP $45,485 - Your price $41,086

TrueCar is showing $5,319 off the Sedona Limited - MSRP$43,620 - You Price $38,301


MotorWeek liked the Sedona best, no Pacifica in test - http://www.motorweek.org/reviews/comparison_tests/minivan-challenge


Pacifica has received rave reviews from all the car rags - the Pentastar V6 is a great engine and the transmission is by ZF. While I wouldnt buy a passenger car from these folks, they do trucks, SUV's and RWD cars very nicely. Stow & Go is a great feature.
The 2017 Pacifica is a FWD minivan. Minivans and FWD SUVs are essentially passenger cars but just bigger.

Chrysler is mostly ALL style. You buy a Charger for the looks, but you must be willing to deal with the electrical gremlins and 40,000 mile lifespan tie rods, just to name a couple things.
 

gorcorps

aka Brandon
Jul 18, 2004
30,740
452
126
My family has owned two Chrysler products, because apparently we're slow learners.

One, at PT Cruiser, had its transmission blow up at 83,000 miles. A casting defect caused a tooth to snap off in the tranny's hydraulic pump, sending metal throughout it and destroying it. "Out of warranty, can't help you" was Chrysler's response to an obvious manufacturing defect on a car that was very well taken care of since new.

More recently, my wife just had to have a Fiat 500 when they came out in the US a few years ago. Despite my warnings that it was really a Chrysler, she insisted, and we took one home. It had been in the shop more times than I can count, including a visit to tear apart the engine and replace the crankshaft bearings at 20,000 miles because they forgot to properly ground the starter motor -- it grounded itself through the crankshaft instead. Unbelievable.

Chrysler makes unreliable garbage, and should have been left to collapse. The short-term damage to the economy is nothing compared to the long-term misery this company inflicts on the owners of its automobiles.

Buy the Toyota. The two products are not even remotely comparable.

Don't blame your Fiat problems on Chrysler. They were terrible long before they got in bed with Chrysler. Now they've formed a powerhouse of incredibly terrible proportions.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
The redesigned Pacifica is actually pretty dang cool, but the problems as mentioned are:

1. It's first-year redesign (unknown bugs)
2. It's a Chrysler product (quality issues)
3. I've had my share of issues with UConnect (in my '15 Jeep Renegade)
4. I've had my share of issues with the 9-speed transmission (as have many others with various Jeep models, although, with the Pentastar engine, reviews say the Pacifica drives a lot better than the Grand Cherokee)

With the Toyota, you're getting a known solid product - it's not as exciting as the Pacifica, but you're getting something with a history of being extremely reliable. With the Pacifica, you're rolling the dice. Just speaking as a recent Jeep (Chrysler) owner who got burned on a first-year model with UConnect & 9-speed transmission. My Renegade has an insane number of features for the price, but because I got a lemon, it feels like a bait & switch. I'm actually looking at the Sienna as a replacement for it once it depreciates (similar ride height, MPG, AWD, etc.). Anyway, that's just my two cents...the Sienna is boring, but you're tilting the odds in your favor for not having issues down the road. With the newly-redesigned Pacifica, you're rolling the dice. I did that on my Renegade & had bad luck; chances are you'll probably be fine with a Pacifica, but it's a question mark.
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,403
8,199
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Supposedly the Oddy refresh is coming this fall. So take that for what it is worth. The Sienna is getting a bit dated not having a major refresh in nearly to 5 years.

Pacifica certainly has my attention. Looks great. Options are great. Reviews are great. Don't trust Chrysler at all though. Which sucks. Same goes for the Sendona. Looks good initially but those cost cuttings start showing up after a couple years and wear and tear. Read long term reviews of them. They don't hold up well.

If the Oddy gets a refresh on par with the Pilot it will be the new crown until Toyota fires back.
 

Art&Science

Senior member
Nov 28, 2014
339
4
46
The Chrysler is brand new and is basically an unknown. Chrysler quality is up there these days, I wouldn't discount them based on what they were doing in the year 2000.

I owned a 2013 Sienna XLE AWD from 5,000 to 40,000 miles. This is the same generation van you are looking at, maybe Toyota has fixed some of these things... I ended up selling it, here is why:

+ The power doors are really finicky. I mean really. They can get "stuck" where they will not power slide... there is an annoying reset procedure for this. Nothing causes them to be stuck per se, like an obstruction, it just happens. It drove me nuts. That's why I bought the van.

+ The car has more electronics than the electrical system can handle. For my specific van, Toyota replaced the battery twice and the alternator twice. The truth is, the battery isn't large enough and the alternator isn't large enough. If you did not drive the van for 36 hours chances are the battery would be dead or close too it (not enough power to start). Maybe the charging system was adequate for a stripper model with no real power options - but if you get an upper end model, it will be taxing. This has the added benefit of losing all your "settings" each time - oh and you have to put the van on the charger and can't drive it for 10 hours - super inconvenient. I actually ended up putting the van on a battery tender because of this.

+ The ride is super super floaty. I rode in the 3rd row a total of three times - and each time I actually got nausea because of how floaty the ride is. My son has complained about this as well. Some people like this - the Honda and the Chysler T&C have firmer ride. This is really about personal comfort.


Having said all that... I really liked the Sienna. The interior was very nice (some cheap plastics but hey it's for families and durability is king). For road trips it's like a Lear Jet on wheels. The V6 engine has plenty of go... and if you get an AWD model, it can send 50% of the power to the rear wheels during hard acceleration - you can actually feel this and it's really fun to drive.... Yes, I said it, this van is fun to drive.

Anyway, that's my two cents. Would I buy another Sienna? Maybe, if they fix those annoyances.
 
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JimKiler

Diamond Member
Oct 10, 2002
3,559
205
106
OP does not like the way the Odessey drives compared to the Sienna. I am confused my wife and I drove both on Saturday. My wife did not notice a difference. I thought the toyota was slightly peppier. But when i test drove a Highlander versus the Pilot the Highlander had a much more responsive engine and the Pilot was more of a slow truck feel.

We bought the Odyssey since we could not justify the price premium for the Toyota. But honestly neither one was truly better than the other, just different.

OP also the Sienna seats are not removable and the middle seat in the second row is too small and looks weak compared to the Odyssey.
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,403
8,199
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OP also the Sienna seats are not removable and the middle seat in the second row is too small and looks weak compared to the Odyssey.

Is that thing with the "Limited" trim? I had a 2011 Sienna SE and the middle seats could be removed. It left a plastic hump on the floor though where the seat assembly connected and slid. It wasn't a completely flat surface, but it did open up room for big stuff to be loaded.
 

JimKiler

Diamond Member
Oct 10, 2002
3,559
205
106
Is that thing with the "Limited" trim? I had a 2011 Sienna SE and the middle seats could be removed. It left a plastic hump on the floor though where the seat assembly connected and slid. It wasn't a completely flat surface, but it did open up room for big stuff to be loaded.

I only test drove a base model and then whatever was on the showroom also had the track. But the sales person said the seats do not remove. Plus once you remove the middle seat a smallish console for drinks is still on the floor. This could be an issue if there is a drink in it and someone wants to move to or from the 3rd row seats. The Honda sales person said the track the 2nd row slide on could get jammed if you spill something on it. I can imagine that would not be fun to clean.
 

dum

Senior member
Oct 11, 2001
352
0
76
The 2nd row seats in the Sienna do come out on the Limited trim. I've read they are a pain to remove (haven't tried myself yet) and some of the seat hardware remains in the floor when they are removed. I don't know if that's just the tracks they slide in or something else.

City driving in the Odyssey was fine but when I had it on the highway it constantly felt like something was holding it back. I noticed the ECO mode coming on all the time on the highway and figured it was probably that but couldn't find a way to turn it off. When driving the Sienna I noticed the ECO mode coming on just as often but didn't have that same feeling. I was able to get the Sienna up to 65-70 mph without issue where the Odyssey felt like it was straining to get past 65.

We actually had a deal in place to buy a 2016 Odyssey Touring Elite last weekend. We went to the dealership to do all the paperwork and when we checked out the vehicle they hadn't even bothered to have it cleaned. It had been sitting under a tree with windows open for who knows how long. The interior was full of leaves and bugs, there was a large oil stain on the carpet and the entire exterior was covered with so much dirt/grime it felt like touching 80 grit sandpaper. The dealer was pretty nonchalant about it which irritated me but I also noticed little things like the terrible seams in the carpet throughout and the misaligned chrome accent trim on the outside (which was misaligned exactly the same way on 3 other Odysseys on the lot). Compared to the Sienna the interior of the Odyssey is also subpar so we decided to rule out the Odyssey at that point.

My wife and I have had 4 Toyotas over the years (Matrix, RAV4, Highlander, 4Runner) and have never had any real issues with any of them. They're reliable and the have held their value but the Sienna is kind of boring. It really just felt like driving a larger version of my Highlander.
 

gorcorps

aka Brandon
Jul 18, 2004
30,740
452
126
...

My wife and I have had 4 Toyotas over the years (Matrix, RAV4, Highlander, 4Runner) and have never had any real issues with any of them. They're reliable and the have held their value but the Sienna is kind of boring. It really just felt like driving a larger version of my Highlander.

Well if you want excitement I guess the Chrysler is for you. You'll be driving in an ever present state of not knowing when or where the thing will break down on you... so that's kind of exciting. Every time you start it there will be an adrenaline fueled moment of hoping that the electrical issues haven't hit you yet, and the relief of the thing starting without issue is like winning a tiny lottery every day. I guess something as reliable as a Toyota can't provide the same thrill.
 
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vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,403
8,199
126
I really loved my Sienna SE and miss it to tell the truth. Traded it in on a hybrid since we moved to a very different city that is almost entirely stop and go congestion and have a garage a fraction of the size as before.

My two biggest complaints have been addressed with recent trimmings of the SE. You never used to be able to get heated leather and a touch screen in it. Now they have them as packages. That was a great driving van.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
Supposedly the Oddy refresh is coming this fall. So take that for what it is worth. The Sienna is getting a bit dated not having a major refresh in nearly to 5 years.

Pacifica certainly has my attention. Looks great. Options are great. Reviews are great. Don't trust Chrysler at all though. Which sucks. Same goes for the Sendona. Looks good initially but those cost cuttings start showing up after a couple years and wear and tear. Read long term reviews of them. They don't hold up well.

If the Oddy gets a refresh on par with the Pilot it will be the new crown until Toyota fires back.

I hope Honda offers AWD on their minivan; that's the dealbreaker for me right now. Pretty much my only two requirements in a car right now are AWD & smart cruise control (sooooooooo nice on the highway). Plus Honda offers a built-in vacuum, which is ridiculously awesome if you have kids
 

SearchMaster

Diamond Member
Jun 6, 2002
7,792
114
106
I hope Honda offers AWD on their minivan; that's the dealbreaker for me right now. Pretty much my only two requirements in a car right now are AWD & smart cruise control (sooooooooo nice on the highway). Plus Honda offers a built-in vacuum, which is ridiculously awesome if you have kids

We replaced our '07 Ody with a '15 Ody a year and a half ago and my wife was all about the vacuum. At the time it was only available in the upper level trims and I told her there was no way in hell we were paying an extra $8K-$10K for a vacuum - I'd be more than happy to install a rechargeable one in the back for well under $50. When I went to do it she said, "nah, I'll let you know if I need it". Still vacuumless...
 
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