>Would you mind keep us updated if the place looks reputable and if you think its safe to order
My experience was just about all good, but with one aspect I don't get. Therefore I have different take on this.
The quality of some of their amazing bargains is good to very good. Somebody there can tell a good product from a bad one and passes their great selective ability on to customers at the lowest possible price.
But one item sent was wrong in my order, not that big of thing to me, only they haven't responded in 13 days and five emails to their guy that is supposed to handle it. I have been told many things are the cause of this, that there are several special circumstances which are causing a delay at just this time.
Some have told me that I am the only person that ever could not resolve a problem with SVC, that just days ago somebody got a response to a problem via email in few days, which would be entirely within the 13 days I've waited, that if I phoned they would take care of me immediately. One generous person at first seemed to be trying to help but ended up claiming I thought there was a conspiracy against me or SVC customers in general when I kept saying why I thought resellers do what they do. I assure you I think SVC is great place, and as far as I can see SVC customers get a great deal.
The fact remains that I am not getting a response. It isn't huge thing, but I don't think it is just fine for them to do this either. I have also come in contact with some people who say they never could get SVC to settle their problem, or could never get SVC to respond by phone or email. Meanwhile others claim they have resolved lots of difficuties satisfactoraly.
I checked out that resellers rating. There are about 25 responses, just about all enviable. The part about product replacement service had exactlly one response. His efforts to settle with SVC went on endlessly, and SVC never reimbursed him for shipping on their mistake, but he gave them a 5. I think I understand.