360 scratching disc ?

[coolroyboy2]

I picked up an Xbox 360 for my son about a month ago, Pro model 60GB HD. Halo 3 was damaged and my son thought he may have bumped it while running/playing. Now another game, Gears of War, is damaged. He claims to just have left the game in the unit and shut it down. The scratch is about 3/4 the way aroung and looks like the read head rubbing on the disc while spinning. The unit is used and stored horizontaly. Is he shutting down wrong ? I thought the games should be removed before shutting down, he says "Do you pull a game out of your computer before shutting down ?" I do not.

Thanks for any help.

 

[erwos]

I'd RMA it.

 

[Piuc2020]

Yeah I don't think it's normal.

 

[Baked]

As common as RRoD on the launch units.. When was your 360 manufactured?

 

[gorcorps]

Originally posted by: Baked
As common as RRoD on the launch units.. When was your 360 manufactured?

Yup these were common shennanigans w/ early 360s.

 

[fatdragondzc]

Originally posted by: coolroyboy2
I picked up an Xbox 360 for my son about a month ago, Pro model 60GB HD. Halo 3 was damaged and my son thought he may have bumped it while running/playing. Now another game, Gears of War, is damaged. He claims to just have left the game in the unit and shut it down. The scratch is about 3/4 the way aroung and looks like the read head rubbing on the disc while spinning. The unit is used and stored horizontaly. Is he shutting down wrong ? I thought the games should be removed before shutting down, he says "Do you pull a game out of your computer before shutting down ?" I do not.

Thanks for any help.

Isn't the 60GB models the newer released ones? Maybe he just pulled a bad egg out of the bunch.

 

[shlemielo]

The 360 WILL scratch discs if you move the console during operation. If it's scratching discs when you're not touching it, then send it in for repair.

 

[coolroyboy2]

I guess I will have to watch and see if the unit is moved at all when shutting down or changing discs. The unit was made 7-18-08, so it's a new xbox. Thanks for the tips.