I've been on 384k/128k ADSL with a Alcatel 1000 ADSL modem for the last 4 years. I just upgraded my service to 768k/256k service. SBC upgraded my service on 8/11 but when I run the speed test at DSLReports.com, I am only getting 1192k/129k. I called SBC and the technician said that my modem may not be able to handle the 256k upload speed but is not entirely certain since my modem is fairly old and he couldn't find any documentation on it. I know it's an old modem but I can't seem to find the specs of this modem anywhere. Does anyone know or know where I can find the upload/download specs of this modem? Thanks in advance.