I'm stuck on the fence between an Alienware desktop ($3700) or a cyberpowerpc ($3900 but significantly better motherboard, ram, and features)
I've been buildings rigs for ages now and was overclocking way back when it wasn't so brainless and easy. Lately though I've just wanted something that I don't have to mess with, troubleshoot, and something with 3-4 years of hardware support.
So the last 8 years I've gone with Dell because their support was decent and I didn't have to worry about weeks of downtime waiting for RMA and parts and stuff and since I telecommute downtimes like that impact my productivity. My current gaming rig is still handbuilt but tired of being a desktop tech and just want something that is hassle free.
Recently I bought my mom an Inspiron laptop and completely regret it. Not only is the laptop inferior to like-priced models at Best Buy I was astonished at how bad their support has fallen. Almost 30 hours on the phone with support, spanning dozens of calls and not a single time was I ever talking to someone in the US with good english. HUGE RED i love you. I am now returning that laptop and have purchased an Asus for my mom instead. (also because I can get it with Windows 7 instead of 8)
So support is no longer my determining factor when considering dell so that leads to my query - is Alienware really worth it? After chatting with their sales people on their website, none have ever really given me the details I was looking for regarding the motherboard and its features, the type of RAM (vendor), etc...
With cyberpowerpc all the detail you'd ever want is there and you can cross reference reviews on newegg.
So I was considering a cyberpowerpc but buying my video card from newegg with the extended replacement plan.
Any thoughts or suggestions?
I've been buildings rigs for ages now and was overclocking way back when it wasn't so brainless and easy. Lately though I've just wanted something that I don't have to mess with, troubleshoot, and something with 3-4 years of hardware support.
So the last 8 years I've gone with Dell because their support was decent and I didn't have to worry about weeks of downtime waiting for RMA and parts and stuff and since I telecommute downtimes like that impact my productivity. My current gaming rig is still handbuilt but tired of being a desktop tech and just want something that is hassle free.
Recently I bought my mom an Inspiron laptop and completely regret it. Not only is the laptop inferior to like-priced models at Best Buy I was astonished at how bad their support has fallen. Almost 30 hours on the phone with support, spanning dozens of calls and not a single time was I ever talking to someone in the US with good english. HUGE RED i love you. I am now returning that laptop and have purchased an Asus for my mom instead. (also because I can get it with Windows 7 instead of 8)
So support is no longer my determining factor when considering dell so that leads to my query - is Alienware really worth it? After chatting with their sales people on their website, none have ever really given me the details I was looking for regarding the motherboard and its features, the type of RAM (vendor), etc...
With cyberpowerpc all the detail you'd ever want is there and you can cross reference reviews on newegg.
So I was considering a cyberpowerpc but buying my video card from newegg with the extended replacement plan.
Any thoughts or suggestions?
Last edited: