Just wanted to let everyone know that Benq was superb with the firmware update support.
*They supply the return label.
*They shipped it back the same day it arrived at their facility.
*Overall RMA process was not hard.
Only thing is that i cannot verify the firmware on the monitor, if anyone knows please let me know.(I just looked up how to see it, i will report back when i can). Also not sure what else they did but the monitor looks a lot better image quality wise, better colors (before is looked like the brightness was cranked out no matter what).
This is for the BenQ XL2730Z.