AMD issue / Flickering using multi 1440p monitors and drivers 15.7 and up

[KaRLiToS]

I don't need to go elsewhere. I've seen your threads here. I'm just trying to address your current problem.

It seems for now you have two options 1) revert to the last drivers that worked 2) up the memory clocks. The current drivers are broken for you as is. None of us can address that, unfortunately.

Yes I know man I'm sorry for my frustration.

But if I openned this thread it is for AMD to see it and I tried also overclocker.co.uk with all their AMD reps. The AMD reps over there told me to fill a bug report which I always do when I have an issue, and I wrote many of them. Like I said, sometime it's frustrating when it is endless.

I'm mad at AMD, it's getting redundant to wait to use my rig.

 

[3DVagabond]

Yes I know man I'm sorry for my frustration.

But if I openned this thread it is for AMD to see it and I tried also overclocker.co.uk with all their AMD reps.

The AMD reps over there told me to fill a bug report which I always do when I have an issue, and I wrote many of them. Like I said, sometime it's frustrating when it is endless.

If an AMD rep showed his face on these forums he'd get roasted.

Sorry for your frustrations. It's better to try and be proactive though.

 

[SimianR]

I think the easiest solution to this would be finding the lowest possible memory clocks that stop the flickering and locking the 2d clocks at that speed. If you wanted to go the extra step, once you find that clock speed you could use a bios editor to adjust your 2d clocks to whatever that is and flash the bios so that it never drops below that level. But I think that's just too much hassle, saving a 2d profile in afterburner seems a lot easier.

 

[stahlhart]

I'm writing here to the AMD reps.

KaRLiToS:

I've contacted AMD directly to see if I can draw their attention to this issue; I'll keep you posted if and when I hear back.

If an AMD rep showed his face on these forums he'd get roasted.

Not on my watch, Mr. Demagogue.
-- stahlhart

 

[KaRLiToS]

Thank so much stahlhart. :wub:

I know warsam used to come here.

 

[Puffnstuff]

AMD released a beta driver yesterday to replace the botched crimson driver and it actually turns up my cooling fan now.

 

[Peter Nixeus]

The flickering issue may be due to your monitors - they may not be VESA compliant. Normally they are caused by non-compliant cables. But if you have compliant cables, then the monitor is not using VESA compliant EDID settings.

AMD had fixed a big brand monitor that had non-VESA compliant input ports through a driver update, but they can't do it for every monitor. The main reason they fixed that big brand monitor is because that brand is also part of the VESA group I think.


Source: I constantly receive Scalar and PCB samples that are not VESA compliant - causing issues in one GPU vendor and not in the other. We had to mod the firmware to make it compliant and to also make sure it works with all GPU vendors and iGPUs before shipping to the public. I've had discussions with AMD regarding flickering and wake from sleep issues - most if not all stemming from non-VESA compliant monitors and cables.

I think one of the BenQ monitors had a similar issue, and BenQ had to provide a firmware fix to resolve it. So you may have to contact your monitor vendor to resolve it.

 

[KaRLiToS]

The flickering issue may be due to your monitors - they may not be VESA compliant. Normally they are caused by non-compliant cables. But if you have compliant cables, then the monitor is not using VESA compliant EDID settings.

AMD had fixed a big brand monitor that had non-VESA compliant input ports through a driver update, but they can't do it for every monitor. The main reason they fixed that big brand monitor is because that brand is also part of the VESA group I think.


Source: I constantly receive Scalar and PCB samples that are not VESA compliant - causing issues in one GPU vendor and not in the other. We had to mod the firmware to make it compliant and to also make sure it works with all GPU vendors and iGPUs before shipping to the public. I've had discussions with AMD regarding flickering and wake from sleep issues - most if not all stemming from non-VESA compliant monitors and cables.

I think one of the BenQ monitors had a similar issue, and BenQ had to provide a firmware fix to resolve it. So you may have to contact your monitor vendor to resolve it.

But it worked without flickering since 2011.

And now since 15.6 they broke it, and I'm not the only one. Many people with Dell and Acer monitors.

The flicker only happen when I'm using eyefinity on idle (2d clocks) It is clearly a driver issue. I'm starting to get used to AMD driver issues.

AMD released a beta driver yesterday to replace the botched crimson driver and it actually turns up my cooling fan now.

Yeah, that is cool from them, but they did it because it affected a large majority of people, my issue only touch a minority.

 

[linkgoron]

I just wanted to add that I'm having a similar issue with a single monitor (u2414h) on an r9 390. In my case the flickering occurs when the computer returns from sleep, although I've also had a case where the monitor just failed to start after sleep.

The flickering (more like flickering horizontal lines) only started after I updated to the new drivers, I think I had .10 before. If the monitor does wake up - turning it off and then back on fixes the issue. Note that I'm using an accel dp cable, so that shouldn't be the problem

 

[3DVagabond]

But it worked without flickering since 2011.

And now since 15.6 they broke it, and I'm not the only one. Many people with Dell and Acer monitors.

The flicker only happen when I'm using eyefinity on idle (2d clocks) It is clearly a driver issue. I'm starting to get used to AMD driver issues.




Yeah, that is cool from them, but they did it because it affected a large majority of people, my issue only touch a minority.

Don't be so quick to dismiss what Peter is telling you. He would know more about the situation than everyone else on the boards combined.

 

[3DVagabond]

Not on my watch, Mr. Demagogue.
-- stahlhart

How am I supposed to respond to this?

 

[fleshconsumed]

Hm... I've had flickering show up on my 290 a few months ago. I have no idea what caused it. At the time I was using two monitors, one connected through DVI and one connected through DP. At the time I was doing stuff to my desktop, I rearranged my monitors putting one on top of the other instead of side by side, and I upgraded my driver (don't remember what version it was). After that my monitors started flickering. I tried rolling back the driver but that didn't help, the flickering would also happen in 3D games too, not just desktop. If I disconnected DP port monitor my system would run fine with just one monitor. So I chucked it up to a DP cable going wrong and switched both monitors to DVI connection which solved the problem. It's interesting reading the thread since it looks like I was affected by the problem, maybe DP cable was not the problem after all? Maybe when I rolled back the driver, it didn't actually rolled back everything it was supposed to? I don't think I'll ever know at this point.

 

[KaRLiToS]

Hm... I've had flickering show up on my 290 a few months ago. I have no idea what caused it. At the time I was using two monitors, one connected through DVI and one connected through DP. At the time I was doing stuff to my desktop, I rearranged my monitors putting one on top of the other instead of side by side, and I upgraded my driver (don't remember what version it was). After that my monitors started flickering. I tried rolling back the driver but that didn't help, the flickering would also happen in 3D games too, not just desktop. If I disconnected DP port monitor my system would run fine with just one monitor. So I chucked it up to a DP cable going wrong and switched both monitors to DVI connection which solved the problem. It's interesting reading the thread since it looks like I was affected by the problem, maybe DP cable was not the problem after all? Maybe when I rolled back the driver, it didn't actually rolled back everything it was supposed to? I don't think I'll ever know at this point.

As many people reported, it is the display port that is causing the issue.The Display port monitor I have is the Samsung U28D590. If the flickering starts to occur, I can just go unplug the DP and the flicker will stop, but it will come back a little bit later during idle.


Just to explain when the flickering occur with drivers 15.7 and up

• 15.7
• 15.7.1
• 15.8
• 15.9.1
• 15.10
• 15.11
• AMD Crimson Edition
• 15.11.1
• Crimson 15.11.1

Without Eyefinity

Eyefinity Enabled

 

[KaRLiToS]

https://youtu.be/iEDeIxsWroI

 

[railven]

Woof, considering the amount of money you poured into your rig, that's just appalling.

Would you rather not use the 15.6 drivers that worked? (Not saying that should be the solution, but I'd probably have an aneurysm if that kept happening to me.)

 

[KaRLiToS]

Yeah 15.6 are fine but they lack the new Crossfire profiles and little tweaks. And drivers before 15.7 don't have DirectX 12.

I know I can use 15.6 on Windows 10 but I rather have the supported drivers for it.

 

[KaRLiToS]

You should check the threads in the OP, the ones on AMD forums.

Re: Horizontal flickering and image tearing in 2D (3 screens, R9 290x), 15.7 and up
clark
clark 3 déc. 2015 04:38
Monk,
I would not put my hopes high on this. I have reported this bug 25 times in total. After Catalyst 15.11.1 beta was released, I sent daily bug reports until the Crimson Software was debuted, however, as we all know, the flaw was not fixed.

Recently I tried a different approach, instead of using the AMD Driver Bug Report Form, I decided to try AMD's email support. Despite sending them all the history regarding this bug and all the links to discussions in this forum, AMD had the "audacity" to suggest that I should update my monitor driver and that I should try the Crimson Software (even though I had told them in the first place that I had already tried Crimson).

After all that I can only infer that AMD's support is hopeless.

Best regards.

monk 3 déc. 2015 01:19
Nobody is listening. Please submit the report to AMD. Maybe if we all did it 10 times every day they'd finally fix the issue. It's really irritating we've had this since 15.7 and it can't even get on the list of known issues

. : Horizontal flickering and image tearing in 2D (3 screens, R9 290x), 15.7 and up
ser1
ser1 2 déc. 2015 07:58
Recently acquired R9 380X connected to Dell U2312HM via DisplayPort .Installed first Crimson and afterwards 15.11.1 .Appearance of horizontal distorted lines starts after
boot into Win 7 x64 is completed .The problem is present either on plain 2D usage or anything 3D .The problem is of obvious software nature introduced with 15.7 drivers and
onwards - I can't test older drivers as Tonga XT dates from November .Just to emphasize that this happens ONLY with DP connection and so there are two simple solutions that
worked for me :
1. simple unplug of DP connector from graphic card and reinsertion does the trick
2. opening the screen resolution panel and changing picture orientation to flipped and reverting back also resolves the problem

I can only hope that someone from the driver team is reading this thread as this is a stupid omission and as such CAN and SHOULD be easily fixed ...

 

[KaRLiToS]

Sent around 15 bug reports since yesterday.

 

[RussianSensation]

As many people reported, it is the display port that is causing the issue.The Display port monitor I have is the Samsung U28D590. If the flickering starts to occur, I can just go unplug the DP and the flicker will stop, but it will come back a little bit later during idle.

May be a stupid question on my part but did you isolate the DP cable(s) and the graphics card(s)' DP outputs as possible culprits? Does it matter what DP cables you use for Eyefinity, i.e., certified or not?

http://www.amazon.com/dp/B00DOZHLAA...lid=1AQHTK532X63U&coliid=I26B20GW60K3RI&psc=1

What happens when you try 2 monitors in Eyefinity vs. 3? Does that make any difference? Perhaps try isolating if it's a monitor/cable specific issue by using Monitor #1 + DP cable #1 with Monitor #2 + DP cable #2. If these work fine, add a Monitor #3 with the I]3rd[/I] DP cable. If doing so causes the issue, take out the Monitor #3 and now use that 3rd DP cable with either Monitor #1 or #2. This way you can at least isolate that the cable itself is not the issue.

Then if the 3rd DP cable works fine with monitor #1/2, try 2-monitor setups with Monitor #1 and #3, and then Monitor #2 and #3. Also, have you considered switching the primary GPU with your 3rd or 4th GPU?

Is it possible one of the DP ports on your primary/secondary GPU is failing/causing the issue? I would isolate that as a possible issue just in case by changing which graphics card is driving the monitor(s).

 

[KaRLiToS]

Hi RussianSensation,

My DP cable always worked fine and it is still working fine if I play games for 6-7-8 hours, in Eyefinity.

Even when I'm using this scenario below, on idle (ie: desktop, videos, web, text) it is running fine.

It is when I'm using eyefinity on idle that it is causing issues. Check this video below.
https://youtu.be/iEDeIxsWroI

 

[RussianSensation]

Hi RussianSensation,

My DP cable always worked fine and it is still working fine if I play games for 6-7-8 hours, in Eyefinity.

Even when I'm using this scenario below, on idle (ie: desktop, videos, web, text) it is running fine.

What happens if you open a minimized window of a 3D application, game, synthetic benchmark, movie, etc. does the flickering stop?

What happens if you raise idle GPU voltage and GPU clock speeds to 500mhz via custom 2D profile?

 

[digitaldurandal]

I lost the ability to use bezel correction in 15.7 and on as well. I dont get any flickering though.

My setup is using 2xdvi-d and 1xdp all monitors are 1920x1200.

I do think that our issues may be related to some things that were added on 15.7 however, there is NO mention of it in the driver releases at all and similar to Karlitos I get no reply from AMD on the issue.

Luckily the 14.12 drivers work fine for me in all games but I am not on a 1 year old driver. I don't remember at this point if I used 15.6 or not.

I know there are also issues on the SLI+Surround side because I have also owned that setup. I am going to be upgrading to Windows 10 soon and I am curious if it will solve my issue, not that there is a reason it should but will test. If not it seems that when new cards are released next year I will be purchasing one NV 1080 Ti or equivalent and a 21:9 monitor, maybe the z35 with 200hz support for 2560x1080 but my fear is the resolution specifically for nongaming will have pixels that are just too large. So I am hopeful that a 1440 21:9 solution over 100hz will be revealed by that time.

 

[tential]

If an AMD rep showed his face on these forums he'd get roasted.

Sorry for your frustrations. It's better to try and be proactive though.

People would raise their concerns and rightfully so....
I'm still extremely irritated that the R9 390x/390 clearly have the capability of using 4K VSR, but instead of using 4K VSR, I'm limited to 1800p VSR for crossfire R9 290s/390s. It's not even worth it for 1800p.

It was possible, it was added in manually, and AMD, rather than simply add that functionality into their drivers, removed the capability to even use the mod to enable 4K VSR on the R9 290/390.

Same way if an Nvidia Rep showed their face on here, I'd ask them why I should be excited about their Gameworks program when there is no way to actually use those features until waiting years later to play the game.
Since there is no longterm example I can use, I'll use Arkham City and PhysX. A 2011 game, and even with a 4770k the PhysX features would bring me to my knees since they were so poorly optimized. I'd ask Nvidia if they could please just focus on hardware, and never touch a game ever again. Because their hardware can stand on it's own, without destroying games in the process.

But sadly, not many reps show up here. XFX rep does though and they deserve the sales they been getting from it.

 

[KaRLiToS]

Dirt Rally 8040*1440 Ultra Preset

https://youtu.be/Y1AAVDLdatI

No issue when running games

 

[SolMiester]

Don't be so quick to dismiss what Peter is telling you. He would know more about the situation than everyone else on the boards combined.

He didn't dismiss it, he stated it was previously working fine!