AMD issue / Flickering using multi 1440p monitors and drivers 15.7 and up

[96Firebird]

Peter, do you have a Hawaii card to test? It seems like most users who have reported a similar problem in this thread are running 290 or 290X, both single and multi-gpu. Just from this page alone, KaRLiToS has 4x 290X, OafBoaster has 1x 290, gregr507 has 1x 290X, and I believe digitaldurandal has 2x 290.

 

[KaRLiToS]

AMD fixes it soon or I switch when the new cards arrive this year.

I am feeling the same way.

 

[Peter Nixeus]

I'm running a Sapphire Tri-X OC R9 290 (the older reference PCB version). I haven't read the thread as thoroughly as I might have but the display corruption looks exactly like it would if the memory was overclocked too far. So I'm assuming it's something to do with idle memory clocks or voltage.

Peter, do you have a Hawaii card to test? It seems like most users who have reported a similar problem in this thread are running 290 or 290X, both single and multi-gpu. Just from this page alone, KaRLiToS has 4x 290X, OafBoaster has 1x 290, gregr507 has 1x 290X, and I believe digitaldurandal has 2x 290.

Hi 96Firebird and Spanners,

Thank-you for the feedback!

That is some really good insight. From the looks of this thread, it does look like it is happening mostly to end users running R9 290 and R9 290x since I was not able to replicate the issue with R9 285 cards and R7 260x cards.

I'm going to have my technical support team (customer service team) review their RMAs and customer service logs to see what they can find for the past 6 to 8 months since OP said this started happening with the June 15.7 drivers.

Most of our customer base are graphic designers, engineers, medical, IT, military and the financial industry with plenty of end users that use multi-monitor setups of our 2560x1440 monitors, so we should have some data for for that time frame.

I did had some Hawaii cards on loan for the first half of last year but returned them. I'm going to try to get one to run some more tests.

 

[KaRLiToS]

Let's try 16.1.1 Hotfix :sneaky:

Resolved Issues
[81915] Assassin's Creed Syndicate - Building textures may be missing on some AMD Freesync™ displays with VSync enabled
[82892] Display corruption may occur on systems with multiple display systems when they have been left idle for some time
[82926] Mordheim: City of the Damned – some loading screens may be very dark
[83032] Star Wars™: Battlefront – The sky rendering may be corrupted in some situations
[83832] Radeon Settings – AMD OverDrive™ Power setting changes on the secondary GPU are not immediately displayed. This is seen only on dual GPU graphics cards, such as the AMD Radeon™ HD 7990 and Radeon™ R9 295x2
[83833] Radeon Settings - AMD OverDrive™ clock gauge needles for the secondary GPU may be in wrong position when the system is idle and the secondary GPU is inactive
[83839] Some games may experience brightness flickering with AMD FreeSync™ enabled
[83940] AMD Radeon Additional Settings window will close if the help button is pressed on Japanese/Korean language setups
[83948] Corruption seen in video playback for M2TS format files via Windows® 10 Movie & TV application
[84199] Flickering textures experienced in Dota 2 when accessing the "Heroes" menu
[84428] Battlefield Hardline – A crash may occur when changing graphics settings from "Ultra" to "High" during gameplay
[85030] The screen may turn dark and colors may be corrupted after installing the driver on some AMD Crossfire™ setups
[85099] Custom game profiles are reset to defaults after system is restarted
[85142] HDMI audio lost when monitor enters sleep mode and are woken up
[85299] Black line corruption seen all along the edges of characters and menus in Game of Thrones™

 

[Eymar]

Fix sounds good, crosses fingers that it resolves issue for you.

 

[KaRLiToS]

It's finally working, what a relief, only 7 months later.

 

[Magee_MC]

It's finally working, what a relief, only 7 months later.

But only a little over two months since you started this thread. Who knows, this may have drawn the attention that you needed to the problem.

 

[KaRLiToS]

But only a little over two months since you started this thread. Who knows, this may have drawn the attention that you needed to the problem.

You are right. I am very happy though. No more 2d corruption bug and the 3d hang/freeze is also gone. I left GTA V on all night and everything is fine. :thumbsup:

 

[Shmee]

Awesome congrats!

 

[railven]

Glad they were able to resolve the issue. You know what they say about the squeaky wheel?

 

[guskline]

Good news KaRLiToS.

 

[PhonakV30]

So Fixed 100%?

 

[MeldarthX]

sweet hopefully I can get them to install

 

[KaRLiToS]

So Fixed 100%?

I will test more tonight for sure.

Thanks all for your support and help. Awsome community.

 

[Icewind31]

Glad I didn't wait 7 months. I had it w/ my MSI Lightning 290X, MSI was nice enough to swap it w/ a Nvidia 980 via RMA (about 2mo's ago) and even MSI didn't have an ETA on the fix because AMD wouldn't even acknowledge the problem at that time.

 

[KaRLiToS]

From 290x lightning to GTX 980 instead of waiting 2 months? Sidegrade to me. If you made your research you could have found the workaround with GPU tweak idle clocks or use 15.6 drivers.

 

[KaRLiToS]

2d idle display corruption is completely gone for sure. I left the computer on idle for more than 4 hours yesterday.

Also left GTA V on all night Monday and Metal Gear Solid Phantom Pain ran all evening yesterday.

The only issue remaining is the taskbar resetting every time I reboot or start the PC. It is set to be on the middle monitor but every restart it is back accros all 3 monitors. No big deal honestly. Issue appeared on Crimson drivers only.

 

[guskline]

Good news KaRLiToS. Boy you sure have waited a long time. My latest addition (Christmas gift) was the Dell U3415W 34" 3440x1440 ultra wide.

 

[RampantAndroid]

2d idle display corruption is completely gone for sure. I left the computer on idle for more than 4 hours yesterday.

Also left GTA V on all night Monday and Metal Gear Solid Phantom Pain ran all evening yesterday.

The only issue remaining is the taskbar resetting every time I reboot or start the PC. It is set to be on the middle monitor but every restart it is back accros all 3 monitors. No big deal honestly. Issue appeared on Crimson drivers only.

Sounds like on boot Windows only sees one monitor?

 

[KaRLiToS]

Sounds like on boot Windows only sees one monitor?

I did a Bug report last month with a link to this video.

I don't need to set the taskbar again, just going into Radeon Additionnal settings put the taskbar back into the settings I chose.

Check the vid. It was on windows boot. https://youtu.be/R_Vf5szg9Mk

 

[Peter Nixeus]

@OP - happy to hear that the new drivers are working for your multi-monitor setup!

 

[KaRLiToS]

@OP - happy to hear that the new drivers are working for your multi-monitor setup!

Thank you Peter. :thumbsup:

 

[Icewind31]

From 290x lightning to GTX 980 instead of waiting 2 months? Sidegrade to me. If you made your research you could have found the workaround with GPU tweak idle clocks or use 15.6 drivers.

Mine barely oc'ed for a lightning w/o adding significant voltage. Also the power consumption under multi-monitor is so abysmal. I'll thank myself in the summer (since I don't have A/C)

 

[gregr507]

I only just installed these yesterday, but so far it seems have have fixed the issue! Well done to AMD for sorting it out quickly. Well, quickly for me anyway (I haven't been having this issue that long)

 

[KaRLiToS]

I only just installed these yesterday, but so far it seems have have fixed the issue! Well done to AMD for sorting it out quickly. Well, quickly for me anyway (I haven't been having this issue that long)

Thats great to hear.

I heard from a lot of people with the issue that this driver is fixing it.