AMD Nano Blacklist Situation

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Attic

Diamond Member
Jan 9, 2010
4,282
2
76
Coil whine for a $649 graphics card is unacceptable. I am going to rip into BOTH red and green teams here, especially because they are supposed to be "flagship" level cards.

Green example:
Gigabyte and their 980Ti G1 Gaming cards. Friend ended up RMAing his Gigabyte twice for coil whine before giving up and buying a MSI Gaming 980 Ti instead. Read Newegg reviews. He's not alone. It's also not isolated to Gigabyte. Other 980 Tis from different AIBs have the same issue. For a $649+ card!

Red example:
Fury Nano coil whine
Are you kidding me? $649 card, and you skimp on the components and/or QC?

Honorable mention:
Cooler Master and the miserable job they did with the initial batch of Fury X pumps.

Common thread:
Chinese manufacturing and QC. You get what you pay for.


QFT

This is bush-league from both camps.
 

iiiankiii

Senior member
Apr 4, 2008
759
47
91
Coil whine is a weird thing. It happens to almost every card. It really isn't an AMD or Nvidia thing. I think it's the nature of high end GPUs. I had a GTX 980 that whines. The 780Ti before it whines. The 290x in my other system whines. Heck, even the Titan X I'm currently using whines. Fortunately, for the most part, it seems to whine loudest under super high FPS (3DMark).

The only card where it was unbearably loud was my former Evga GTX 780TI. That thing had to go (and did went). The other cards whined but weren't really too noticeable during gaming unless all you do is focus on the whine instead of gaming.

Having said that, it would be nice if more vendors take their time to eliminate this problem. That should be the next point of focus because cards are so quiet nowadays that coil whine actually overpowers fan noise.
 

railven

Diamond Member
Mar 25, 2010
6,604
561
126
Seems they should have focused more on quality testing than who get the samples:

http://www.overclock.net/t/1573423/...high-pitch-noise-poor-quality-components-used

Add Guru3D to the list.

How do you fix the blemish of having loud cards? You fail Q/C and send out noisy cards.

With the fiasco of the Fury X you'd almost be assured AMD would not let it repeat. Again, who is testing their products? Are they testing them in a different room?

Seems Fury is still the cream of the crop. Sapphire should get a medal for their product.

EDIT: How did TweakTown get a card? I'd figured probably BOTH sides would have black listed them by now.
 

tential

Diamond Member
May 13, 2008
7,355
642
121
Not in the market for SFF PCs, but why should it be a desirable quality to remove the only drive cage out of one of these cases? Personally I'd rather pick a weaker GPU if that meant I could have several TB of cheap HDD space.

However, I would have no issues with an mATX case in my living room (Define Mini), so there's that.

Since you're not in this market, it's understandable that you may believe that users want to use cheap HDD space in the SFF PC.

But they don't. Many users are using things like intel NUC's or other SFF PCs with only a small OS drive, and then storing everything on a NAS, or whatever they are using.

My "HTPC" (no SFF case for me because at the time, there was no device like Nano even out so it wasn't an option for me to go SFF and get the performance I wanted), has 250 GB of space.

Nothing else in it. All drivebays removed, etc. and head over to Kodi.TV for examples of people using a NAS + HTPC solution and I'm sure some members here use it too.

I will be looking into a HEDT/SFF case capable of handling a CF/SLI solution and still being small, quiet, and not power hungry now that AMD has put out the Nano. So yes, this has opened up a whole new very very interesting market and one that I will definitely enter now that I can get high end performance in a SFF case while not using much power.

It may not be exciting for you guys, because almost everyone here except a handful of people are gaming at their desks. For me, I game on a big screen with a 360 controller. Not that the Fractal Design Define R4 case stands out at all, but this is exciting for the ultra SFF options it brings. Hoping both vendors compete in this space, although I seriously hope both vendors work on improving their standards for cooling and work with their AIBs to ensure we get better cooling, especially on high end products.
 
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railven

Diamond Member
Mar 25, 2010
6,604
561
126
Since you're not in this market, it's understandable that you may believe that users want to use cheap HDD space in the SFF PC.

But they don't. Many users are using things like intel NUC's or other SFF PCs with only a small OS drive, and then storing everything on a NAS, or whatever they are using.

My "HTPC" (no SFF case for me because at the time, there was no device like Nano even out so it wasn't an option for me to go SFF and get the performance I wanted), has 250 GB of space.

Nothing else in it. All drivebays removed, etc. and head over to Kodi.TV for examples of people using a NAS + HTPC solution and I'm sure some members here use it too.

Yerp. I got a giant Corsair Graphite 780T and I removed pretty much all the bays. Only using the rear SSD mounting points. Great for air flow and a cleaner view inside (since this case has a lovely giant window).
 

tential

Diamond Member
May 13, 2008
7,355
642
121
How do you fix the blemish of having loud cards? You fail Q/C and send out noisy cards.

With the fiasco of the Fury X you'd almost be assured AMD would not let it repeat. Again, who is testing their products? Are they testing them in a different room?

Seems Fury is still the cream of the crop. Sapphire should get a medal for their product.

EDIT: How did TweakTown get a card? I'd figured probably BOTH sides would have black listed them by now.

Sapphire cooling has truly impressed me. I won't be surprised if the next card I get is again a Sapphire card.
 

tential

Diamond Member
May 13, 2008
7,355
642
121
Yerp. I got a giant Corsair Graphite 780T and I removed pretty much all the bays. Only using the rear SSD mounting points. Great for air flow and a cleaner view inside (since this case has a lovely giant window).

Sadly, my PSU cables won't connect on my SSD on the back of my mobo.
Of course, that's nothing Velcro couldn't fix.

It GREATLY improves airflow.

The amount of OC I was able to add to my 7950 just by doing that, and just how much the temps improved was ridiculous.

The drivebays are removable for a reason. There clearly is a huge demand to not use them, and there is a reason rear mobo mounting is coming up as clearly people are beginning to move towards alternate storage solutions.

I mean, just look at the progression of cases.... it's really not debatable lol.

My expectation is that either this gen, or next gen, Nvidia will have a high end Mini card too, and we'll start to see more and more SFF cases that are even smaller than before. Really, it's just a truly exciting time for PCs right now... we're about to be able to fit PCs into places that they really weren't able to go before and this makes things like the Steam Machines trying to enter the HTPC market for more viable. So many pieces are coming together it's crazy exciting.
 

bononos

Diamond Member
Aug 21, 2011
3,894
162
106
http://techreport.com/news/29011/updated-amd-vp-explains-nano-exclusion-apologizes

"I just received a very nice phone call from AMD's Roy Taylor. He apologized for his earlier comments on Twitter and says he doesn't think The Tech Report's reviews are unfair. He seems like a decent guy with perhaps a too-strong personality, and I can relate to that. So all is forgiven from my point of view."

So, care to answer why AMD themselves are now claiming they don't think TR is biased?

Well its what could be expected from a corporate exec. He's not going to blow it up further and make it personal with a small website.

And maybe there is a little bit of a pleading tone from TR in "all is forgiven..." hoping for a Nano review sample, well hah fat chance with that.
 

Piroko

Senior member
Jan 10, 2013
905
79
91
Since you're not in this market, it's understandable that you may believe that users want to use cheap HDD space in the SFF PC.

But they don't. Many users are using things like intel NUC's or other SFF PCs with only a small OS drive, and then storing everything on a NAS, or whatever they are using.

My "HTPC" (no SFF case for me because at the time, there was no device like Nano even out so it wasn't an option for me to go SFF and get the performance I wanted), has 250 GB of space.

Nothing else in it. All drivebays removed, etc. and head over to Kodi.TV for examples of people using a NAS + HTPC solution and I'm sure some members here use it too.
Well, maybe it's just my past experience here, when I tried such a setup (a couple of years ago) I found the speed and general handling of such a combination to be not that great. And browsing through ATs latest consumer NAS boxes makes me think that not that much has changed, with them crawling around 50 MB/s when it could just as well be 120 MB/s with the HTPC being your NAS with built in drives.

I think, while what you do is a viable way to set up a HTPC, it's also that, well, setup hurdle that keeps HTPCs from wider adoption. Because my impression is that "Many users are using things like intel NUC's or other SFF PCs with only a small OS drive" really isn't as many people as us regulars in tech forums think.
 

3DVagabond

Lifer
Aug 10, 2009
11,951
204
106
Coil whine is a weird thing. It happens to almost every card. It really isn't an AMD or Nvidia thing. I think it's the nature of high end GPUs. I had a GTX 980 that whines. The 780Ti before it whines. The 290x in my other system whines. Heck, even the Titan X I'm currently using whines. Fortunately, for the most part, it seems to whine loudest under super high FPS (3DMark).

The only card where it was unbearably loud was my former Evga GTX 780TI. That thing had to go (and did went). The other cards whined but weren't really too noticeable during gaming unless all you do is focus on the whine instead of gaming.

Having said that, it would be nice if more vendors take their time to eliminate this problem. That should be the next point of focus because cards are so quiet nowadays that coil whine actually overpowers fan noise.

I agree and considering the way video card prices have escalated it's completely unacceptable.
 

3DVagabond

Lifer
Aug 10, 2009
11,951
204
106
How do you fix the blemish of having loud cards? You fail Q/C and send out noisy cards.

With the fiasco of the Fury X you'd almost be assured AMD would not let it repeat. Again, who is testing their products? Are they testing them in a different room?

Seems Fury is still the cream of the crop. Sapphire should get a medal for their product.

EDIT: How did TweakTown get a card? I'd figured probably BOTH sides would have black listed them by now.

They are based in Taiwan, and apparently very well connected. When nVidia did try and cut them off (for whatever reason) they were still able to get cards ahead of launch and were releasing reviews ~12 hours ahead of NDA. Since they had never signed an NDA there was nothing nVidia could do to them and they couldn't cut off their supply.
 

ShintaiDK

Lifer
Apr 22, 2012
20,378
145
106
Common thread:
Chinese manufacturing and QC. You get what you pay for.

It would be the exact same no matter what country it was made in. Cost savings is cost savings. We dont exactly lack examples of that.

Else I fully agree, coil whine belongs no where in 2015. No matter who makes it. But there is also a reality to deal with.

How do you fix the blemish of having loud cards? You fail Q/C and send out noisy cards.

With the fiasco of the Fury X you'd almost be assured AMD would not let it repeat. Again, who is testing their products? Are they testing them in a different room?

Seems Fury is still the cream of the crop. Sapphire should get a medal for their product.

EDIT: How did TweakTown get a card? I'd figured probably BOTH sides would have black listed them by now.

Since we already established coil whine is something we most likely have to deal with in the near future as well. The next question is, how did reviewers get cards with coil whine. If I was PR person at X company. I would make sure all cards that was sent out got an extra manual QA to make sure there was no coil whine or anything else.
 
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flopper

Senior member
Dec 16, 2005
739
19
76
Coil whine is a weird thing. It happens to almost every card. It really isn't an AMD or Nvidia thing. I think it's the nature of high end GPUs. I had a GTX 980 that whines. The 780Ti before it whines. The 290x in my other system whines. Heck, even the Titan X I'm currently using whines. Fortunately, for the most part, it seems to whine loudest under super high FPS (3DMark).

The only card where it was unbearably loud was my former Evga GTX 780TI. That thing had to go (and did went). The other cards whined but weren't really too noticeable during gaming unless all you do is focus on the whine instead of gaming.

Having said that, it would be nice if more vendors take their time to eliminate this problem. That should be the next point of focus because cards are so quiet nowadays that coil whine actually overpowers fan noise.

once someone figure out how to make sure those caps etc..wont oscillate to create it then yes
 

railven

Diamond Member
Mar 25, 2010
6,604
561
126
Sapphire cooling has truly impressed me. I won't be surprised if the next card I get is again a Sapphire card.

I'd love to see a Fury X Air using that Sapphy Cooler. I think it would DESTROY the other Fury cards, and since it doesn't have a junk CLC it can probably go for $600 (too bad the price is so sandwiched).

They are based in Taiwan, and apparently very well connected. When nVidia did try and cut them off (for whatever reason) they were still able to get cards ahead of launch and were releasing reviews ~12 hours ahead of NDA. Since they had never signed an NDA there was nothing nVidia could do to them and they couldn't cut off their supply.

Ah, i completely forgot about that. They even did a "neener-neener" article about it. Haha.

The problem is already solved. Its just a cost/profit issue. Cheaper=more profit.

Of all the cards I've ever owned only one of my HD 7970's had coil whine. And it was only at excessive FPS like during a loading screen @ 200+ FPS. Either I don't have the dog hearing to get annoyed by that range of noise, or I've been lucky. Otherwise, gonna keep knocking on wood the only coil whine I experience is online.
 

tential

Diamond Member
May 13, 2008
7,355
642
121
I'm happy they didn't Railven. I don't need a $600 GPU for the games I'm playing. None of them are titles beyond the year of 2012 which is on purpose since I haven't played ANYTHING lol so there is so much for me to play. At $600, I would have purchased that haha. 4K downsampling over 1800p downsampling would be nice! And I'm insane enough to pay an extra $400 for that lol.

Well, maybe it's just my past experience here, when I tried such a setup (a couple of years ago) I found the speed and general handling of such a combination to be not that great. And browsing through ATs latest consumer NAS boxes makes me think that not that much has changed, with them crawling around 50 MB/s when it could just as well be 120 MB/s with the HTPC being your NAS with built in drives.

I think, while what you do is a viable way to set up a HTPC, it's also that, well, setup hurdle that keeps HTPCs from wider adoption. Because my impression is that "Many users are using things like intel NUC's or other SFF PCs with only a small OS drive" really isn't as many people as us regulars in tech forums think.

Majority of people aren't differentiating between the 50 MB/s vs the 120 MB/s. I don't even notice. I just click and drag and move a file then when it's done it's done.

Either way, I get the full speed of my HDD over my network from my main NAS. My download server on the other hand is usually 50 MB/s. Don't know why, but I have 32TB of storage so far (37TB shortly I just need to stop being lazy and add a new drive as I have no storage left again), and I haven't run into an instance where it has been a nuisance as I'm rarely moving things around that I need right NOW. It's a storage thing you use to access your movies, tv, games, etc. it rarely is dependent on access speed.

But many many many people are happy their NAS and recommend them. Why? Because they aren't transferring files back and forth all of the time. Pretty much the majority of things I access are on my "NAS". Why? Because it makes no difference whether the speed is 50 MB/s vs 120 MB/s for the vast majority of things I access. You can install games, or do whatever from your NAS.

Is it the norm? Of course not, many people are holding on to very very old setups. Is it the future? Yes, and it's being pushed more and more. Portable wireless HDDs that you never have to take out of your travel bag for use with your ultra slim laptop, or use with a tablet, or a phone. People are starting to realize there are benefits in keeping your storage medium separate from your actual device. This is why Cloud Storage is taking off and you're limited by the speed of your INTERNET connection in that case. Yet people still are purchasing massive amounts of cloud storage and the industry is taking off.

I understand your reluctance, but this is a growing trend among the consumer market.

There will always be a place for users who want it all in one device of course. But users are seeing the benefits of keeping everything separate, and now that the HEDT platform has mini ITX boards, I will be super excited to see just how tiny we can get a top of the line gaming system that still has great cooling and acoustics and performance.

Like I said though, this will interest people who are into things like Kodi.TV. It may not interest people with more traditional setups. But take a look around the AVSForum/Kodi.TV to see there is growing market of people who want this stuff, and it'd be insane for companies to ignore it as that's throwing money away and that pains my heart to even think about.
 
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Piroko

Senior member
Jan 10, 2013
905
79
91
But many many many people are happy their NAS and recommend them. ...

Is it the norm? Of course not, many people are holding on to very very old setups. Is it the future? Yes, and it's being pushed more and more. Portable wireless HDDs that you never have to take out of your travel bag for use with your ultra slim laptop, or use with a tablet, or a phone. People are starting to realize there are benefits in keeping your storage medium separate from your actual device. This is why Cloud Storage is taking off and you're limited by the speed of your INTERNET connection in that case. Yet people still are purchasing massive amounts of cloud storage and the industry is taking off.
...
Like I said though, this will interest people who are into things like Kodi.TV. It may not interest people with more traditional setups. But take a look around the AVSForum/Kodi.TV to see there is growing market of people who want this stuff, and it'd be insane for companies to ignore it as that's throwing money away and that pains my heart to even think about.
Seems to really depend on where you look at then. I do see quite a few people happily adopting cloud storage into their lives, but at the same time I have yet to see one [who isn't a techie] who hosts his own cloud storage through a NAS. I do have to add though that upload speeds in germany are usually ranging from bad to atrocious, so that's a major factor as well. Onedrive will easily saturate your mobile download (in my case: 17 mbit/s), your own upload from DSL will not (in my case: 2 Mbit/s).

Harddrives with built in batteries and wlan are a nice gimmic, but not mass market compatible. They also add a single failure point that will knock out all your devices' storage at once...

And as for Kodi, let's see if it really is the big push for NAS units. XBMC has been in the market long enough and it's still no clear mass market adoption in sight. Even then, if I were to choose between HTPC and NAS vs. only HTPC doing double duty, I'd pick the latter one.
 

Sabrewings

Golden Member
Jun 27, 2015
1,942
35
51
Makes me very very angry and it's one of my MAIN reasons I complain right now about high end gaming. I don't care about the performance/price ratio as much as I'm angry about how poor the cooling solutions are and QC, etc.

It may be flagship performance, but I expect flagship treatment in every aspect =/

I'm pretty happy with the cooling of my 980 Ti... after I threw the OEM cooler out the window and gave it an EK block and 360mm radiator to dissipate heat with.
 

Elixer

Lifer
May 7, 2002
10,376
762
126
The problem is already solved. Its just a cost/profit issue. Cheaper=more profit.
It is not solved by any stretch of the imagination.

A repair tech told me that they started to use paraffin and hot glue, (and some other stuff that I don't recall what he called it) and dip the coils in it to mitigate the issue.
It does help, but it doesn't eliminate the issue.

He also went on to say that you can use the most expensive parts out there, and it can still whine, so there is no direct correlation between cost and having parts that whine, in that, you can have bottom of the barrel parts, and those don't whine, yet, you have a $1200 video card, and it whines.

There are tons of cards (heck, it isn't limited to video cards either) out there, from all camps that have whine, some are much more pronounced than others, but it is still there.

Going back to the topic at hand, don't most all 'review' sites also have contacts with the people that buy chips from AMD, that they can arrange to get the product that way?
I still think AMD & nvidia (and review sites in general) should stop the freebie train. Just too much corruption going on.
 

bononos

Diamond Member
Aug 21, 2011
3,894
162
106
It is not solved by any stretch of the imagination.

A repair tech told me that they started to use paraffin and hot glue, (and some other stuff that I don't recall what he called it) and dip the coils in it to mitigate the issue.
It does help, but it doesn't eliminate the issue.

He also went on to say that you can use the most expensive parts out there, and it can still whine, so there is no direct correlation between cost and having parts that whine, in that, you can have bottom of the barrel parts, and those don't whine, yet, you have a $1200 video card, and it whines.
.........

Could the design of the pcb have anything to do with coil whine? Maybe manufacturers aren't paying enough attention to this problem. I remembered reading a problem someone had while dealing with support, he said that they couldn't confirm the problem initially because the lab was too noisy with other equipment running.
 

KingFatty

Diamond Member
Dec 29, 2010
3,034
1
81
It is not solved by any stretch of the imagination.

A repair tech told me that they started to use paraffin and hot glue, (and some other stuff that I don't recall what he called it) and dip the coils in it to mitigate the issue.
It does help, but it doesn't eliminate the issue.

He also went on to say that you can use the most expensive parts out there, and it can still whine, so there is no direct correlation between cost and having parts that whine, in that, you can have bottom of the barrel parts, and those don't whine, yet, you have a $1200 video card, and it whines.

But could it be from taking shortcuts when designing the circuit itself? Sure, if you rely on a single inductor it would whine, but if you redesign the circuit to use 4 inductors instead to eliminate whine, that's more expensive.

I can see how the tech is correct that if you just swap out cheap inductors for expensive inductors you'll still get whine because of the nature of the electrical circuit design remains unchanged - it was designed to cut corners and risk coil whine, instead of being designed to mitigate it.
 

LTC8K6

Lifer
Mar 10, 2004
28,520
1,575
126
I'm pretty happy with the cooling of my 980 Ti... after I threw the OEM cooler out the window and gave it an EK block and 360mm radiator to dissipate heat with.

There's something wrong with paying $650 for a card and then having to fix it yourself, though.

No matter who made it.
 

Piroko

Senior member
Jan 10, 2013
905
79
91
Could the design of the pcb have anything to do with coil whine? Maybe manufacturers aren't paying enough attention to this problem.
Coil whine is sometimes very hard to predict. It is often not connected to your main frequencies (your GPU frequency) but to secondary periodic events (your GPU moving between power stages within a single frame for example). Those large load differences will result in a momentum on any coil in your system.
Now, if this creates an audible whine or not is influenced by the weight of said coil and the fixation on the board. Simply improving the fixation of a singing coil (preferrably with something that has no electric or magnetic influence, like hot glue) can be a permanent fix.

But could it be from taking shortcuts when designing the circuit itself? Sure, if you rely on a single inductor it would whine, but if you redesign the circuit to use 4 inductors instead to eliminate whine, that's more expensive.
The issue is, you then have four coils that could start singing due to other periodic events.
 
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