AMD Needs Your Help - Driver Feedback Requested

[BrightCandle]

If you don't fill out the form, don't be surprised when you get ignored.

As history goes that way of reporting is as effective as anything else!

 

[KingFatty]

There is an ongoing discussion in another thread about the failure to wake from sleep on the 79XX series cards. It might just be an issue with cheap/non-compliant video cables, but might want to glance over there or at least put in the word in case those people want to fill out this form regarding the failure to wake the display from sleep.

 

[Warsam71]

Hello everyone,

First, I'd like to thank you for your feedback and comments - it's exactly the type of information we're looking for and welcomed. Please, make sure to continue to use the form.

As some of you have mentioned already (and as you can imagine ) we're building a "bible" (i.e. a db) to improve the Catalyst Driver suite. As such, we're looking at both new and past issues/bugs to ensure we have a thorough set of data for analysis. Reports from former Issue Reporting Forms are constantly reviewed and evaluated (some are successfully replicated, while others require more time and efforts based on their complexity); combined with the data/feedback we're collecting now the DB will helps us achieve an in depth insight to ultimately better future drivers.

 

[Kenmitch]

As history goes that way of reporting is as effective as anything else!

Bitter?

I don't think the intended purpose of the thread was for whining and complaining.

Looks like a simple request to report current issues using the form that was linked. If you don't wish to participate then I'm guessing silence is the best option.

 

[sm625]

Due to a lack of cable options, I have one DVI to hdmi going to my tv. I have another hdmi to hdmi cable going to my receiver. AMD driver has all sorts of random problems sending my audio to my receiver. But so far I have been able to get it to work just by changing random settings. But it definitely could use some work.

 

[BrightCandle]

Hello everyone,

.....

With all due respect that does not answer my question. You want my bugs retested and rereported you are going to have to explain why, not what. It seems like a ludicrous exercise, as a software developer myself I can't think of any good reason to be doing this unless you have genuinely given up on your existing database and are trying to make a new untainted one.

 

[Gikaseixas]

Bright it's obvious that you wont get an answer if you keep this hostility towards everything AMD and in this case, an individual who's intent seems to be a good one.

Give it a rest. You don't even own those cards anymore, you moved on... not really but you should.

 

[guskline]

I will be going to Sapphire R9-290 (Tri-X) cards in CF under Ek waterblocks (I know why watercool a Tri-X but I got a 2nd one for a GREAT price) in my rig below soon so I'll take Warsam71 up on his offer to report bugs.

Always willing to help. I can understand BightCandle's frustration but I also welcome Warsam71's willingness to improve the AMD drivers.

I sense a difference at AMD that they are really trying to improve. I'm willing to help.

 

[3DVagabond]

With all due respect that does not answer my question. You want my bugs retested and rereported you are going to have to explain why, not what. It seems like a ludicrous exercise, as a software developer myself I can't think of any good reason to be doing this unless you have genuinely given up on your existing database and are trying to make a new untainted one.

So that's the only reason you can come up with? How about adding a data base from a particular demographic?

Your question looks like a veiled attempt to discredit AMD's bug reporting process. Although, unlike you I'm willing to accept that it isn't the only good reason for you to take this stance.

 

[Rvenger]

As history goes that way of reporting is as effective as anything else!

This is not an AMD bash thread or even an opportunity for one. If you don't have anything informative to say, get out of the thread. It is a wonder why we have to lock threads like these.

-Rvenger

 

[Elixer]

Come to think of it, there really is no reason why AMD (or nvida or...) can't release a program, or part of the CCC to generate reports with all the needed info.
That way, when something goes wrong, people would just open the CCC (or program) and fill out what they just saw. If need be, there could also be a 'debug' mode that the drivers are put into, and then, when the person runs the game again, it could produce more info about the problem.

It would basically be what MS does for crash reports, and the same thing Firefox does for crash reports as well.

 

[Warsam71]

Come to think of it, there really is no reason why AMD (or nvida or...) can't release a program, or part of the CCC to generate reports with all the needed info.
That way, when something goes wrong, people would just open the CCC (or program) and fill out what they just saw. If need be, there could also be a 'debug' mode that the drivers are put into, and then, when the person runs the game again, it could produce more info about the problem.

It would basically be what MS does for crash reports, and the same thing Firefox does for crash reports as well.

Hello Elixer (everyone),

Don't quote me on it, but I believe what you have described it's already being explored by the Driver Team. I'm going to ask them, hopefully I'll be able to share my findings with you/everyone.

 

[MongGrel]

Nice to see they are even being worked on these days.

Has always been one of the weaker things going that route in the past.

:thumbsup::thumbsup:

 

[DaveSimmons]

Hello Elixer (everyone),

Don't quote me on it, but I believe what you have described it's already being explored by the Driver Team. I'm going to ask them, hopefully I'll be able to share my findings with you/everyone.

A form to submit would be ideal, but at a minimum please add a "copy to clipboard" feature to the information tab. It's hostile to users and error-prone to force them to re-type the information that CCC has gathered.

 

[Warsam71]

A form to submit would be ideal, but at a minimum please add a "copy to clipboard" feature to the information tab. It's hostile to users and error-prone to force them to re-type the information that CCC has gathered.

Thank you Dave.

 

[Shamrock]

As an AMD user, I do not, nor want, the "Gaming evolved app". It is nothing more than an advertisement. It is should not even be included in a driver package to get a piece of hardware to run at it's maximum capacity. Yet it is REQUIRED to download to even get to the needed drivers.

I do know that it is "optional" to install, but it's still required to download. Please do not include it AT ALL in a driver package, yet make it an optional download like the app profiles of old.

I am also including this statement into the form. Please stop over complicating your drivers, and overworking your driver development team. This isn't a stab, or a thread crap, it is feedback from a long time AMD enthusiast trying to help make AMD products better. Right now, the drivers are a nightmare.

 

[mindbomb]

that reminds me, you know what I would like? The ability to extract the drivers with 7zip, like most other driver packages.

 

[ClockHound]

As an AMD user, I do not, nor want, the "Gaming evolved app". It is nothing more than an advertisement. It is should not even be included in a driver package to get a piece of hardware to run at it's maximum capacity. Yet it is REQUIRED to download to even get to the needed drivers.

I do know that it is "optional" to install, but it's still required to download. Please do not include it AT ALL in a driver package, yet make it an optional download like the app profiles of old.

I am also including this statement into the form. Please stop over complicating your drivers, and overworking your driver development team. This isn't a stab, or a thread crap, it is feedback from a long time AMD enthusiast trying to help make AMD products better. Right now, the drivers are a nightmare.

+1

When installing AMD drivers in a business environment, this added distraction is not appreciated.

 

[UaVaj]

With all due respect that does not answer my question. You want my bugs retested and rereported you are going to have to explain why, not what. It seems like a ludicrous exercise, as a software developer myself I can't think of any good reason to be doing this unless you have genuinely given up on your existing database and are trying to make a new untainted one.

bright candle does have a valid point.
share the same sentiments. my past bug report with amd were all ignored too. 7970 bugs to be exact. that was 2 years ago. and these reports were with ticket numbers.

so without a ticket number or anything to follow up on.
who knows if we re-spinning our wheels or not?

bottom line is - this is a step in the right direction. being optimistic and giving amd the benefit of the doubt. even without proper follow up. tickets/form re-submitted.

amd's drivers has always been a day late and a dollar short.

 

[Obsoleet]

Submitted a few issues that I've seen over the years, I don't have anything major though to report at the moment. Edge cases but I hope they're not passed up on because they're annoying. My games have always worked.

I'd like to commend and encourage AMD to continue supporting multi-monitor profiles.
NV removed this NView type functionality to Quadros only quite some time ago and those guys have to use DisplayFusion or similar to get this stuff back- not nice. This functionality will prove a big factor in my next purchase and in recommendations.

As an AMD user, I do not, nor want, the "Gaming evolved app". It is nothing more than an advertisement. It is should not even be included in a driver package to get a piece of hardware to run at it's maximum capacity. Yet it is REQUIRED to download to even get to the needed drivers.

I do know that it is "optional" to install, but it's still required to download. Please do not include it AT ALL in a driver package, yet make it an optional download like the app profiles of old.

I am also including this statement into the form. Please stop over complicating your drivers, and overworking your driver development team. This isn't a stab, or a thread crap, it is feedback from a long time AMD enthusiast trying to help make AMD products better. Right now, the drivers are a nightmare.

As another AMD owner, I would not necessarily agree with the above opinion on splitting out Gaming Evolved, or that the drivers are a mess, I came off the atrocious NV Vista era to AMD, and NV has released 3 card-killing drivers in the past 4 years, AMD has never done this once in its entire history. The grass is always 'greener' on the other side, boys!

I don't see the necessity for removing GE, and I'd rather not have to hunt that down.. even today I'm always wondering "do I download Hydravision too??". At WORST, make Gaming Evolved an install option (and install by default please), having it reach out to the server to pull the install files down on-demand.

 

[Obsoleet]

Thanks Sam. I submitted a report. Having multiple issues on all my GCN cards that needs rectified. Flash player BSOD, BF4 Mantle performance issues and lots of stuttering in BF4 DX11. 14.4 is getting a little 'long in the tooth'.

A friend of mine just bought an Evga 780TI. He has this too. I recommended he disable hardware acceleration in his Flash options. I've had to do this on my NV, AMD and Intel systems. I place the blame at Flash's feet.
That said, I'm on 14.4WHQL right now with my 5870, and have acceleration enabled with no problems that I've seen.

 

[Rvenger]

I still have the issue where 3d clocks are sticking on the desktop from time to time as well.

 

[Warsam71]

Submitted a few issues that I've seen over the years, I don't have anything major though to report at the moment. Edge cases but I hope they're not passed up on because they're annoying. My games have always worked.

I'd like to commend and encourage AMD to continue supporting multi-monitor profiles.
NV removed this NView type functionality to Quadros only quite some time ago and those guys have to use DisplayFusion or similar to get this stuff back- not nice. This functionality will prove a big factor in my next purchase and in recommendations.



As another AMD owner, I would not necessarily agree with the above opinion on splitting out Gaming Evolved, or that the drivers are a mess, I came off the atrocious NV Vista era to AMD, and NV has released 3 card-killing drivers in the past 4 years, AMD has never done this once in its entire history. The grass is always 'greener' on the other side, boys!

I don't see the necessity for removing GE, and I'd rather not have to hunt that down.. even today I'm always wondering "do I download Hydravision too??". At WORST, make Gaming Evolved an install option (and install by default please), having it reach out to the server to pull the install files down on-demand.

Hello Obsoleet (everyone),

About the GE app you've mentioned. I have seen numerous comments (and more importantly the suggestions) about this topic and have shared them with our internal teams already. We are listening . Thank you!

 

[DiogoDX]

My 260X is fine with 14.7RC3 whit no erros in game but I have problem with catalyst AA. Now I'm only playing old or not demanding games until the new 390X comes in 2015 and that is my experience:

Risen: Vegetation go transparent with any forced AA
Mirros Edge: Texture flickering with SSAA
GRID - None forced AA seems to work
Sahdowrun returns: same as GRID

This is why AMD need ASAP to support custom resolutions trough CCC because forcing AA in old games is a pain excercise.

Tank GOD that I have Radeonpro and can use SMAA in all these games and other features like a proper turn ON and OFF vsync and triple buffering in DX.

And I'm looking forward to GEDOSATO to add support to DX11 games so we Radeon users can have a proper donwsampling in new games.

 

[VirtualLarry]

1) Stop auto-installing "AppEx Accellerator" into the network stack, or at least make it an optional install in the APU drivers.
http://forums.anandtech.com/showthread.php?t=2398779
It totally gimps your IPv4 internet speeds, and reeks of spyware.

This is on a clean install of Win7 SP1 HP 64-bit, the Atheros AR9485 drivers, and Waterfox 32.0, and the AMD APU driver package (newest). That, and the newest Flash Player plugin.