Another ebay asshole! (long story)

[Fritoz]

PayPal's policy:

No Surcharges. Under Visa, MasterCard, Discover and American Express regulations and the laws of several states, including California, merchants may not charge a fee to the buyer for accepting credit card payments (often called a "surcharge"). You agree that you will not impose a surcharge or any other fee for accepting PayPal as payment. This restriction does not prevent you from imposing a handling fee in connection with the sale of goods or services, as long as the handling fee does not operate as a surcharge (in other words, the handling fee for transactions paid through PayPal may not be higher than the handling fee for transactions paid through other payment methods).

eBay's policy:

Payment: Surcharges
Sellers may not charge eBay buyers an additional fee for their use of ordinary forms of payment, including acceptance of checks, money orders, electronic transfers or credit cards. Such costs should be built into the price of the item-this policy reduces the potential for confusion among bidders about the true cost of an item. Further, some forms of payment surcharges, such as credit card surcharges, are forbidden under the laws of many states, including California.

 

[DorkBoy]

Originally posted by: limsandy


FYI, I did mention that paypal fees will be charged to the winner of my auction.

"If you are paying with Paypal, please dont forget to add paypal fees to the total amount."

http://cgi.ebay.com/ws/eBayISA...=1&item=5726345264

it doesn't matter you broke the policy.

 

[IHateMyJob2004]

Originally posted by: Thegonagle
Judging by the writing, you're both acting like children; however, you're the one who is wrong:

Charging extra based on payment method: Wrong, against seller policy.
Ambigous answers about the ship date, ie, "trying" to ship Wednesday, "might" ship tomorrow: Unprofessional.
Slow shipping, ie, not the same or very next business day after payment received: Also unprofessional.
Condescending replies, ie, "read these words carefully so that you'll understand.": Beyond unprofessional; it's childish and rude.

You're not allowed to charge extra based on how somebody pays. Clear it up with Paypal, send an apology, a positive feedback, and ship the phone TODAY. Don't be wishy-washy about shipping. "I'll try to ship the phone on Wednesday" is not a clear answer.

EDIT: Oops! I see that he doesn't wan't it anymore. (I would be nervous after "might," "try," and "read these words carefully so that you'll understand" too.) Maybe you should go ahead and tell Paypal to issue the chargeback. Don't fight it at this point, because as we say sometimes, you're "pwned" in this case.

I'd be proactive, and issue a positive feedback anyway, and apologize for being unprofessional. Tell him that you understand now how and why you were wrong, yadda yadda, and "thanks for the learning experience." It's the best way I see to avoid a negative feedback.

What's wrong with paying more for pay-pal. I state the option to send via money order. Fine, jsut don't pay via-pay-pal.

 

[SoylentGreen]

Originally posted by: limsandy
Another ebay asshole! (long story)

And that asshole is you!

 

[IHateMyJob2004]

fees, I REALLY hate people who charge paypal fees and never bid on their crap. You almost as bad as those who carge insane shipping prices.

ya right. Selling something for $1,000. Screw that. Charge $900 for the shipping with a $1 opening bid. Do you know how much you loose in commissions sometimes!

 

[ngvepforever2]

Originally posted by: SeaSerpent
You cant charge a Paypal fee dumbass.

Exactly

Regards

ng

 

[Scouzer]

The only asshole in this thread is limsandy.

 

[Mayfriday0529]

I'm sorry but i would have never bid if you have to pay your paypal fee's.

So you want the buyer to pay the price, the shipping and paypal fee's no way!

part of using the paypal service is that sellers have to pay a fee for using that, not buyers.

tacky tacky tacky.

 

[halik]

Originally posted by: IHateMyJob2004

fees, I REALLY hate people who charge paypal fees and never bid on their crap. You almost as bad as those who carge insane shipping prices.

ya right. Selling something for $1,000. Screw that. Charge $900 for the shipping with a $1 opening bid. Do you know how much you loose in commissions sometimes!

If you wanna use paypal, you pay for the fees on my auctions. Otherwise you're more than welcome to send me a check. I'm not gotta take a 3% hit for your convenience....

 

[UsandThem]

Originally posted by: IHateMyJob2004
I've stated this in my auctions before. If people can't read the damned deciption tuff luck!

EBay should side with you on this one.

Sure they will:roll:

 

[cmdavid]

all you had to reply was:"if I receive your money, i will be able to ship the phone out tomorrow".. how hard is that?

 

[UsandThem]

Originally posted by: halik

Originally posted by: IHateMyJob2004

fees, I REALLY hate people who charge paypal fees and never bid on their crap. You almost as bad as those who carge insane shipping prices.

ya right. Selling something for $1,000. Screw that. Charge $900 for the shipping with a $1 opening bid. Do you know how much you loose in commissions sometimes!

If you wanna use paypal, you pay for the fees on my auctions. Otherwise you're more than welcome to send me a check. I'm not gotta take a 3% hit for your convenience....

If you list Paypal as an acceptable form of payment on your auction, and then you tell me to pay your Paypal fees associated with making a payment to you, I would file a complaint as well with Ebay.

Ebay owns Paypal, so the person charging the fees for using Paypal will lose everytime.

 

[DrPizza]

Originally posted by: halik

Originally posted by: IHateMyJob2004

fees, I REALLY hate people who charge paypal fees and never bid on their crap. You almost as bad as those who carge insane shipping prices.

ya right. Selling something for $1,000. Screw that. Charge $900 for the shipping with a $1 opening bid. Do you know how much you loose in commissions sometimes!

If you wanna use paypal, you pay for the fees on my auctions. Otherwise you're more than welcome to send me a check. I'm not gotta take a 3% hit for your convenience....

Personally, I'd bid on your auction and refuse to pay the paypal fee. It's for your convenience too - if I use paypal, you get the money sooner than if I pay by check. If there are 10 of an item on ebay, I won't bother bidding for someone who includes "paypal fee" in their listing. But, if there's only one choice, I'm going to wait until I win the auction before I open that can of worms.

But, I'd send a polite email saying "here is the shipping fee, here is the money for the purchase - note, I did not include the paypal fee since you agreed not to charge it." Upon the response "I never agreed" I'll respond back with a "you certainly did, when you agreed to the TOS on ebay."

edit: can of worms, not can of beans.

 

[GrumpyMan]

The buyer refers to limsandy as female. Hmmmm...................

 

[rh71]

Originally posted by: GrumpyMan
The buyer refers to limsandy as female. Hmmmm...................

Umm what does that have to do with anything ?

 

[GrumpyMan]

Originally posted by: rh71

Originally posted by: GrumpyMan
The buyer refers to limsandy as female. Hmmmm...................

Umm what does that have to do with anything ?

I was wondering why everyone was calling her an a$$hole instead of the b word.

 

[newbiepcuser]

I never charged me $25.00 for shipping. He owes me $6.07 for paypal fees and I have the right to hold on to the phone until he sends me MY money. Am I right?

LMAO, no

 

[cavemanmoron]

Originally posted by: kranky
The buyer knows you aren't allowed to charge extra for PayPal, so ebay will be on the buyer's side. It doesn't matter whether you say it in your auction or not. Ebay does not allow you to require buyers to pay the PayPal fees.

According to ebay rules, you are wrong.

You would be an unhappy seller here at Anandtech,as
extra paypal "fee" charges are not allowed here also.

I have bought and sold stuff at ebay,i charged a minor "packing handling fee"

Will ship only to lower 48 states.Buyer to pay actual shipping costs,plus $ 2.00 packing fee,to cover cost of bubble wrap,etc. Or if you are near me you can pickup in person.

 

[NikPreviousAcct]

Originally posted by: fs5
I'm not 100% sure, but I believe it's against paypal's policy (which is ebay's) to charge the buyer paypal fees on top of the auction.
http://pages.ebay.com/help/pol...isting-surcharges.html

haha awesome

 

[OutHouse]

hehehe guess she is too mad at being owned not to come back and post about this problem.

 

[T2T III]

Originally posted by: Citrix
hehehe guess she is too mad at being owned not to come back and post about this problem.

Would you return to this thread if you were blasted by 50 members of ATOT? Clearly, the seller of the phone has wasted well of $6.00 of their time by fighting with the buyer of the phone and also wasting their time to whine about the issue by creating this thread.

:roll:

 

[Mayfriday0529]

I think the OP should admit she is wrong and post that apology here on ATOT

 

[Saulbadguy]

Originally posted by: Jnetty99
I think the OP should admit she is wrong and post that apology here on ATOT

I think you should shut the hell up.

 

[Yossarian]

wow what a horrible seller. rudeness like that is never called for.

 

[vood0g]

thats the problem with many ebay sellers. they think there a doing the world a service by selling stuff online. what they fail to realize is that they are just like any other brick and mortar business that try to get good customer service and try everything to please the customer. imagine going to wal-mart and an employee gave you that attitude...

what the seller did is basically the same thing if you were to go to a grocery store and there is a sign at the entrance saying, "if you plan to pay by credit card, then be prepared to pay our credit card fees." sure it's convenient to the buyers to use paypal, but sellers must be fvcking dumbasses to not realize that paypal benefits them as well. many people will buy from them just because they are able to use paypal. if i were to go on ebay and i see 5 auctions selling the same thing at the same price, but only one of them accepts paypal, i would most likely go to the seller offering paypal (all else being equal). that reason is the main reason why MOST business accept cc's, despite the cc fees. the profit from accepting cc's with the cc fees far outweigh the business not received from not accepting cc's. if you dont agree with this, then ask yourself how many times have you passed up going to a restaurant because they did not accept cc's, and that was your only form of payment.

i am not going to jump on the bandwagon by calling the seller a dumbass or anything, but the seller should really consider having better customer service in the future when making a transaction on ebay. i sure as hell would not return to any business that gave me the attitude that the OP did, even if i was wrong.