Originally posted by: DingDingDao
Kind of on a tangent, fellas, but he is a she...
Yeah, yeah. The OP could be a Tele-Tubby for all it matters.
Originally posted by: Thraxen
Meh... I don't think the OP really did anything that bad. Yeah, she wasn't supposed to charge the Paypal fees, but the buyer clearly didn't know this either. And I would guess that at least half of you jumping on the pwnage bandwagon didn't realize that either until it was pointed out. She was just trying to get the payment she thought she was owed and the buyer wouldn't commit to paying. The fact she wasn't technically allowed to charge that fee aside, you people would be pissed too if someone wouldn't pay what was owed to you in an auction.
Well I knew that charging extra for PayPal was not okay. But that?s not the half of it.
It?s pretty obvious that what the buyer really wanted was an assured shipping date before he presumably would have completed the transaction. Unfortunately, an unambiguous answer is never given. Instead, that damning third message from the seller is sent. Ouch! Are you saying that you would feel justified in sending a similarly rude, unprofessional, condescending message? I certainly hope not.
In my opinion, the buyer is not a whole lot better: in his complaint, he is exaggerating the extent of the seller's evasiveness as well as the additional charges. But guess what? It's his money to spend. A buyer expects a modicum of professionalism, which includes unambiguous answers without insults, and a reasonable expectation that their purchase will be delivered in a timely manner. Don?t forget that the buyer is doing the seller a favor by purchasing the goods, not the other way around. Therefore, the onus is on the seller to earn the buyer?s money. That includes putting the buyer at ease and making him comfortable about the transaction. Amateurish replies to questions that include ?might,? ?try,? and the rather improper ?damn, if you don't understand that, I don't know what will. . .,? do not accomplish that. Sorry, pal, NO SALE.