Antec RMA service

[Rufus12]

How is antec when it comes to speed and reliability for RMA's?

 

[Lord Banshee]

I am not sure if you call this an RMA but my case had a broken Power Button. I went onto the website filled out the web e-mail thing.

Got an e-mail in a day or two about getting a copy of purchase. Print screen of newegg order, e-mailed back to them. 1-2 weeks later i had a new power button at my door.

 

[WobbleWobble]

I've never had a problem with Antec support or their RMA process. It's actually pretty good, but they don't cross-ship. I usually get a replacement PSU back in about a week and I'm in Canada.

If only their PSUs were as good as their support process, I wouldn't have to RMA (a couple times) in the first place.

 

[GalvanizedYankee]

You could PM AntecCSR or just email Antec, Fremont, CA. They are quick to offer an RMA. They have moved away from using Fuhjyyu capacitors in their more recent power supplies. This is a good thing.

What do you need to RMA and why?

 

[zig3695]

i rma'd a supply that was over a year old with no problem. they even gave me a tpIII to replace the TPII that died. it took about two weeks i think, it wasnt any longer then that. i did have to have the receipt though, but newegg still had it on file (thanks egg!)

 

[JEDIYoda]

The Egg is good about that!!

 

[Amaroque]

Interesting.

I have Antec PSU's in 5 systems rite now, 4 of the PSU's have been running 24/7 since '02 in various systems (with 100% CPU load). I've never had any faliures at all.

Now that I said something, they'll probably all die on me. :Q