any company offer free shipping for defective gpus?

[calvin0416]

Just wondering. Got a defective card on arrival. I understand it's tough for them because some people brick their card by overzealous OCing.

edit: free return shipping

 

[alaricljs]

For the first 30 days (minimum) you should be bothering the reseller, not the Manuf. NewEgg is free return shipping on DOA / defective parts.

 

[ahenkel]

For the first 30 days (minimum) you should be bothering the reseller, not the Manuf. NewEgg is free return shipping on DOA / defective parts.

This is incorrect its states right on their website they don't pay return shipping. Even if defective. They might as a courtesy credit you but its the exception not the rule.

Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to Newegg.com, we will replace the item and ship the replacement to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle.

 

[calvin0416]

can't return to the reseller as i've already cut out the UPC code (as most card has these days has a MIR)

maybe i'll buy them from amazon next time.

When I read the comments on newegg there's always someone with bad gpu.
i hate how they are so volatile.

I hope I don't have to RMA twice like some people.

 

[alaricljs]

This is incorrect its states right on their website they don't pay return shipping. Even if defective. They might as a courtesy credit you but its the exception not the rule.

Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to Newegg.com, we will replace the item and ship the replacement to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle.

Interesting... I've never paid return shipping with NewEgg...

 

[Puffnstuff]

Only once has newegg paid for me to return something and that is because I reminded them of how much money I've spent with them over the years. Right now the only retailer I know of that pays for defective returns is amazon and I don't know if they cover everything or just certain items but they've been good to me.