Anyone else that recently ordered an 840 Pro and got a non-Pro?

[defy]

I picked up a new 256gb 840 Pro from Amazon recently and was setting it up today.

1- After installing the newest Samsung Magician software, I noticed that it detected the drive as a Samsung 840 (non-pro).
2- It also offered me a firmware update, so I looked up the firmware version and it matches with a non-pro.
3- I checked the drive space, and it shows as 232.89gb (as it should for a 250gb non-pro drive). A 256gb 840 Pro should show as 238.47gb.

The box itself still had the security sticker still attached and came straight from Amazon via FedEx Smartpost. All the other packaging shows as an 840 Pro Series drive. The S/N on the box does NOT match the S/N showing up on Samsung Magician (which confirms my theory yet again).

Has anyone experienced anything similar to this? I'm probably going to try resolving this through Amazon, since they usually have good customer service. This is my first Samsung drive, and the last thing I expected to get.

 

[john3850]

What is the purpose of the ssd authenticity on the later Samsung Magician software.
It doesnt work for the 830s and my 840 is still in the box for a spare.

 

[GlacierFreeze]

Just return it. Probably just a minor shipping mistake. Happens.

 

[lightningbaron]

Ordered one recently from rakuten.com, the right drive came on June 8th.

 

[nanaki333]

did the drive casing have an 840 pro sticker on it too?

got mine awhile ago and the box and drive say it was a pro. think i may have to do the software update and verify it. never thought to verify the drive is what i actually bought regardless of the sticker.

 

[corkyg]

... It doesnt work for the 830s ...

True, however, it does ID the serial number,the firmware number, and the capacity of the 830. I would consider that a partial.

 

[defy]

Just return it. Probably just a minor shipping mistake. Happens.

Amazon is being awesome about it. Returning it today, it was a 250gb 840 non-PRO in an 840 PRO packaging.