64GB ordered! Time to see what it's like to use a giant phone.
i changed your status
64GB ordered! Time to see what it's like to use a giant phone.
I tried back on July 19th to email myself an invite and it took half a day actually. So the fastest way is for them to give you the claim link.I'm not sure maybe they typed your email wrong because I got mine in seconds.
Yes, its fast. I don't know why you suggested earlier that the mfg date will be after your purchase date
I lucked out, scored a perfect unit. Very impressed so far.
I wonder when the next wave of invites will be
Probably sometime in August or after. Saw a notice on one plus forums from on of the support people saying the yellow is part of how the lcd placement was designed and that it was a design choice, so a replacement won't do anything.
He mentions people can get a refund in 14 days and send the phone back themselves. That's if it doesn't take 14 days for support to respond to you.
They mention the issue can be replicated on many other devices but I have not seen it and I've owned lots of android devices and iPhones too.
Where are you located ?
ooh didn't realize you would need to ship this back all the way to china. I wonder why they can't just process these in the warehouse here and have replacement devices readily available.
Well there is one thread over there where one guy did their first RMA. OP took about two weeks to reply and then issue an rma ticket. Then another week before approved. He then had to schedule with dhl to ship to China for $55.
He opted for the refund as he would also need to pay the shipping back on the replacement and taxes as well from China I think to Canada.
But then I also read some posts where users got no response, they contacted PayPal and OP finally got back to them. PayPal had the user ship it back to California. So that is cheaper but that was for a refund.
They don't have a planned system in place. Depends who from CS you get that will tell you where to ship.
Wasn't this old? Like a month old or so? Carl from OnePlus already mentioned that you can now ship back to your distribution center. I've heard reports of multiple US users shipping back to the Rosemead facility already.
if mine is a egg and they give me run around to RMA then I will just ebay it.
Makes me so excited to get my phone! LOL