Anyone RMA a Plextor SSD?

[sequoia464]

Just wondering what sort of turn around time to expect. Plextor has had one of my drives now for a week already and no action on it yet.

 

[kowalabearhugs]

I run a PX256M3 with firmware 1.05, but have not had any problems. It's been humming along sans trim in my Macbook Pro for about a year. I can't say I've heard much about the Plextor RMA process. Out of curiosity, what drive, firmware version, and what happened?

 

[Jocelyn84]

Call them. I've read that they typically do an advanced exchange, so I'd contact them today.

 

[sequoia464]

Out of curiosity, what drive, firmware version, and what happened?

128M3, current firmware.

I got a notice from windows that it was trying to correct file errors in my D drive (the Plextor), very shortly after that (almost immediately) it disappeared from the system. I could still see it in my bios but windows would not detect it.

Ran Parted magic to check it for errors but the drive didn't show up.

 

[sequoia464]

Call them. I've read that they typically do an advanced exchange, so I'd contact them today.

I'll try this, thanks.