Apple is a thief, and poor

Nov 20, 2009
10,051
2,577
136
My postal code spans two counties, which have a sale tax difference of 1%. I went online, chose a product and went to checkout and Apple decided that even though my home address, my alternate shipping address, my billing address, and the nearest Apple retail store I chose to ship the product to in order to pick up at my convenience was all in the less of the two tax regions, they were in fact going to assume I was 100% lying and thus charged me the higher sales tax.

Before finalizing the checkout I opened a chat to talk to Stacie. I explained why I was initiating the chat and in the end she said she couldn't help me, suggested I call telesales--I placed Stacie on hold and called telesales--but in the end Apple was too poor to afford a checkout system to perform such a minimal option of asking the buyer what county they reside in--even though that can be determined by all information already given.

The difference amounted to less than $20, but it was the principal of the matter. Apple was too cheap/poor to afford a robust checkout system that I have taken for granted in so many other online sellers. Amazing. So I cancelled the order and when I informed Stacie I would she just didn't care. End chat session.

OK Apple, let me go build or buy a computer and let someone else get the $2K in sales.
 

Ns1

No Lifer
Jun 17, 2001
55,414
1,574
126
I've never seen ANY online sales system that allowed the buyer to select the county of residence.
 

rh71

No Lifer
Aug 28, 2001
52,856
1,048
126
Is it really sales you should be contacting? It should be someone on the tech side to open a support ticket so they're held accountable to get the issue resolved for the long run. If it's the principle of the matter, you should care enough to do it.
 

WelshBloke

Lifer
Jan 12, 2005
30,967
8,688
136
Apple is a thief? Maybe I've got this wrong but I don't think that they get to keep the tax.
 

holden j caufield

Diamond Member
Dec 30, 1999
6,324
10
81
Apple is a thief? Maybe I've got this wrong but I don't think that they get to keep the tax.

If they collect the tax for the high county, pay only the low county tax and pocket the difference, I'd say yes.

I say definitely yes when they charge 2k for mid range computer, 300 for a watch, and 700 for 64gb phone.
 

PenguinPower

Platinum Member
Apr 15, 2002
2,538
15
81
Based on your post, logistics, billing systems, and the fact it amounts to less than $20...You is a thief, and poor.
 

Charmonium

Diamond Member
May 15, 2015
9,564
2,939
136
If they collect the tax for the high county, pay only the low county tax and pocket the difference, I'd say yes.

I say definitely yes when they charge 2k for mid range computer, 300 for a watch, and 700 for 64gb phone.
Yeah. Sweating the 20 bucks is like complaining that the people who burgled your home didn't wipe their feet first. There's a certain proportionality that needs to be observed.
 

Ichinisan

Lifer
Oct 9, 2002
28,298
1,234
136
I've never seen ANY online sales system that allowed the buyer to select the county of residence.

Apple's system is the ONLY system I recall ever asking me which county I reside in, so I find this OP to be very confusing.
 
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master_shake_

Diamond Member
May 22, 2012
6,430
291
121
i am blown away that one postal code can be in 2 counties.

that's odd.

unless it's rural which i bet it totally is.

20 bucks is 20 bucks though.
 

Belegost

Golden Member
Feb 20, 2001
1,807
19
81
I've never seen ANY online sales system that allowed the buyer to select the county of residence.

Like the OP I live in a zip that spans two counties with different taxes and there are several places that request my county; though most I've dealt with get the correct tax based on my street address.
 

Stopsignhank

Platinum Member
Mar 1, 2014
2,336
1,530
136
i am blown away that one postal code can be in 2 counties.

that's odd.

unless it's rural which i bet it totally is.

20 bucks is 20 bucks though.
My zip code spans 2 counties and one of them is Los Angeles County. There is also a difference of 1.5% between the 2 counties. Funny when we bought our new car because the finance guy thought that we were not paying enough in taxes. Turns out we were paying the right amount.
 

destrekor

Lifer
Nov 18, 2005
28,799
359
126
If they collect the tax for the high county, pay only the low county tax and pocket the difference, I'd say yes.

I say definitely yes when they charge 2k for mid range computer, 300 for a watch, and 700 for 64gb phone.

I'm a PC guy all the way, and I've got a >$2000 MBPr... I used to cry that Macs were overpriced, but I retract such complaints. This thing is one hell of a piece of awesomeness. It helped that I got a discount of over $200 on a sale price from Best Buy thanks to a 10% discount (movers coupon - those things are amazing).

Can you get better hardware for a lower price? Sure, all day every day. But that's an incomplete picture. Hardware specs alone can be a great thing if you are focused on gaming and have other accessories to capitalize.

But as a strict laptop sans accessories, I haven't come across a laptop that beats a Macbook Pro. No trackpad has ever come close, and with the right software (Trackpad++), it's easily the best touchpad I've ever used within Windows. (I don't know WTH Apple is doing not making an actually useful trackpad driver for Windows/Bootcamp... they aren't losing sales and almost every Macbook owner will surely dual-boot versus solely running Windows if they choose to install Windows in the first place. No loss for Apple to do the right thing... but I digress).

And I'm a mechanical keyboard fanboy through and through (ever since converting a couple years back - thank you, Internet, for showing me the right ways), but I've never experienced a scissor-switch laptop keyboard as good as the one on my MBPr (late 2014 version).

It's less wonderful on Windows 10 in general, basically due to the lack of "Optimus" style drivers (it runs the onboard Nvidia GPU 100% in Windows, never switches to the Intel IGP like it does in OS X). But it's still terrific in the end, and OS X has its merits, especially for anyone in the "creative" scene; if you are into art, like I enjoy photography, nothing beats Apple's treatment of color profiling for monitors and printers. Adobe + Apple = :wub:

If you are only after gaming, obviously there are a ton of alternatives that completely demolish Apple computers. But for those Apple computers, if you are in their real market, there has yet to be anything better when viewed as a complete product.

As a gamer, if I wanted a gaming laptop, no way would I have chosen an Apple laptop. Never. But that's not what I was looking for in a laptop. I pay a pretty penny to maintain a gaming-quality desktop, I don't care about a gaming-quality laptop.

Are there a lot of fanboys that follow the Apple bandwagon simply because it's the cool thing to do? Absolutely. But they have earned a certain respect for build quality that has earned that throne, and many "artsy" folk have chased that bandwagon simply because they have had positive experiences with the hardware or they have acquaintances with said experience.

What you are looking for in a laptop should be the deciding factor, not brand. Chase the overall performance factor for what you want, not anything else.
 

master_shake_

Diamond Member
May 22, 2012
6,430
291
121
My zip code spans 2 counties and one of them is Los Angeles County. There is also a difference of 1.5% between the 2 counties. Funny when we bought our new car because the finance guy thought that we were not paying enough in taxes. Turns out we were paying the right amount.

zipcode...

that's why.

here my postal code is just one half of my street

 

Capt Caveman

Lifer
Jan 30, 2005
34,547
651
126
I wonder if you entered zip code + 4 if it would calculate the proper sales tax.
 
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