- Aug 9, 2006
- 371
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About a week ago while using my MPB, it just randomly powered down ad wouldn't start back up. I took it into the Apple Store and they looked at it, thought it was probably the logic board or the left I/O, and told me I would be covered under AppleCare. They sent it out and I just received a call saying they looked at it and due to pressure marks on my screen (which have been there for a year+, and I don't know how they got there) and some other thing with the case I believe, they won't be covering anything under AppleCare and I can either have it sent back or pay $1500 to have it repaired. Is there anything I can do here, because this seems like crap. The Genius guy told me everything was fine and I would be covered, and actually told me I didt necessary have to send it out, but it would be faster, and then when I do they are telling me it's not covered. I was thinking of calling customer relations because ive heard good stories about that, but I don't even know what to say. Help me out here.